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Cloud Technical Solutions Engineer, Databases

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.
Backend
Mid-Level Software Engineer
2+ years of experience
Enterprise SaaS
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Description For Cloud Technical Solutions Engineer, Databases

The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. As a Cloud Technical Solutions Engineer, Databases, you will be part of a global team that provides support to help customers make the switch to Google Cloud. You will troubleshoot technical problems, work with customers on their production databases, and act as a consultant and subject matter expert for internal stakeholders.

Key responsibilities include:

  • Resolving issues and achieving product readiness, availability, and scale for customer production databases
  • Consulting with internal stakeholders to resolve technical deployment obstacles and improve Google Cloud
  • Developing expertise in Google Cloud's Native Databases and Managed SQL technology
  • Troubleshooting, reproducing, and determining root causes for customer-reported issues

This role requires a Bachelor's degree in Computer Science or related field, 2 years of coding experience, and 2 years of experience in customer support and technical troubleshooting. You should have experience with SQL database administration, cloud technologies, and distributed computing. Strong problem-solving and communication skills are essential.

Join Google Cloud and help drive the success of customers by understanding and advocating for their needs while working with cutting-edge cloud technologies.

Last updated 9 months ago

Responsibilities For Cloud Technical Solutions Engineer, Databases

  • Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud
  • Develop an understanding of Google Cloud's Native Databases (e.g., Cloud Spanner, Cloud Bigtable), Managed SQL technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis

Requirements For Cloud Technical Solutions Engineer, Databases

Java
Python
JavaScript
  • Bachelor's degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing
  • Experience with cloud based storage, developer tools, core data structures, and related concepts

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