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Customer and Partner Solutions Engineer, gUP Play

Google creates products and services that make the world a better place, focusing on trusted experiences across the product ecosystem.
$123,000 - $176,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS
This job posting is no longer active.

Job Description

Google's gTech Users and Products (gUP) team is seeking a Customer and Partner Solutions Engineer to join their Play Technical team. This role combines engineering expertise with customer support, focusing on building scalable solutions for Google Play's technical partners and developers. The position involves creating automation tools, implementing reporting infrastructure, and handling technical escalations.

The role sits within gTech's mission to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. You'll be working specifically with the Play products and engineering teams to help technical partners succeed through automation, tooling, and vendorization. The position requires a balance of technical skills and business acumen, as you'll need to identify opportunities for scale and propose right-sized solutions that balance impact against effort.

The ideal candidate will bring 3+ years of programming experience, particularly in languages like Java, Python, or JavaScript/TypeScript, along with strong database knowledge. You'll need to be comfortable evaluating new problem spaces, identifying stakeholders, and proposing technical solutions. The role offers competitive compensation including a base salary range of $123,000-$176,000 plus bonus, equity, and benefits.

This is an excellent opportunity for someone who enjoys both technical problem-solving and enabling partner success at scale. You'll be part of Google's larger mission while working specifically on making the Play ecosystem more efficient and effective for developers and partners. The role offers the chance to work on diverse technical challenges while having a direct impact on Google's partner ecosystem.

Last updated 2 months ago

Responsibilities For Customer and Partner Solutions Engineer, gUP Play

  • Build tooling and processes that enable gUP to support partners and developers at scale
  • Implement reporting infrastructure (dashboards, pipelines) used by both gUP and the product areas we support
  • Handle technical escalations from vendors, and determine ways to avoid future escalations
  • Evaluate new opportunities to reduce manual effort by the gUP Play team and to further scale the produces we support

Requirements For Customer and Partner Solutions Engineer, gUP Play

Java
Python
JavaScript
TypeScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience working with database technologies (e.g., SQL, NoSQL)
  • Experience troubleshooting technical issues for internal/external partners or customers

Benefits For Customer and Partner Solutions Engineer, gUP Play

Medical Insurance
Equity
401k
  • Medical Insurance
  • Equity
  • 401k