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Staff Software Engineer, Applied AI, Voice Agent Quality

Google develops next-generation technologies that change how billions of users connect, explore, and interact with information.
$197,000 - $291,000
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS
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Description For Staff Software Engineer, Applied AI, Voice Agent Quality

Google's Cloud Applied AI organization is seeking a Staff Software Engineer to lead their voice agent quality initiatives. This role sits at the intersection of artificial intelligence, natural language processing, and enterprise solutions, focusing on creating high-quality, LLM-based voice agents that deliver natural and low-latency interactions.

The position offers a unique opportunity to work with Google's cutting-edge AI technologies, including collaboration with Google DeepMind and Vertex teams. You'll be responsible for developing and optimizing conversational agents deployed at scale, serving real-world applications from large call centers to food ordering systems. The role combines technical leadership with hands-on development, requiring expertise in ML infrastructure, NLP, and speech recognition technologies.

As a Staff Software Engineer, you'll lead technical strategy, conduct experimental design, and drive quality improvements across audio processing and latency optimization. The role requires close collaboration with multiple teams and the ability to influence technical direction across the organization. You'll work with state-of-the-art language models and voice technologies, while having direct impact on how enterprises connect with their customers through AI.

The position offers competitive compensation ($197,000-$291,000 base salary) plus bonus, equity, and comprehensive benefits. You'll be joining a team that's transforming enterprise-grade voice agents, working with brilliant AI leaders, and having access to Global 1000 customers through Google Cloud relationships. This role is perfect for someone who combines deep technical expertise with leadership skills and a passion for advancing conversational AI technology.

The role is based in either Sunnyvale, CA or Kirkland, WA, offering the opportunity to work from major Google offices while collaborating with teams across the organization. You'll be part of Google's larger mission to develop next-generation technologies that impact billions of users, while focusing specifically on enterprise AI solutions that are reshaping how businesses interact with their customers.

Last updated 2 months ago

Responsibilities For Staff Software Engineer, Applied AI, Voice Agent Quality

  • Define and drive the technical strategy for voice agent quality, managing projects, and ensuring the team meets key milestones
  • Utilize data-driven approaches to quantify system performance
  • Design and conduct experiments such as prompt engineering and model tuning
  • Collaborate with partner teams including Gemini Speech, Astra, and the Vertex Quality team
  • Partner with the Conversational Agent Platform team to coordinate infrastructure changes

Requirements For Staff Software Engineer, Applied AI, Voice Agent Quality

Python
  • Bachelor's degree or equivalent practical experience
  • 8 years of experience in software development
  • 5 years of experience with Natural Language Processing (NLP) concepts and algorithms
  • 5 years of experience leading Machine Learning (ML) design and optimizing ML infrastructure
  • Experience in speech recognition, NLP, text-to-speech (TTS), and related algorithms
  • Experience programming in python

Benefits For Staff Software Engineer, Applied AI, Voice Agent Quality

Medical Insurance
401k
  • Bonus
  • Equity
  • Benefits package