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Technical Operations Engineer, Silicon

A leading technology company that specializes in internet-related services and products.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS

Description For Technical Operations Engineer, Silicon

Google is seeking a Technical Operations Engineer to join their Platforms and Devices team. This role combines technical support, automation, and project management to enable Google's internal tools and technologies. As part of the IT Support Technician team, you'll be responsible for providing front-line support for Google's engineering teams while contributing to long-term technical projects and process improvements. The position requires a blend of Linux troubleshooting, networking knowledge, and customer engagement skills. You'll work with cutting-edge technologies including Google Cloud Platform and high-performance computing infrastructure. The role offers an opportunity to directly impact engineer productivity while developing and implementing automated solutions. Located in Bengaluru, you'll be part of Google's global technical operations team, helping to maintain and improve the systems that keep Google running efficiently. This is an excellent opportunity for someone with both technical skills and a customer-service mindset who wants to work at one of the world's leading technology companies.

Last updated 10 days ago

Responsibilities For Technical Operations Engineer, Silicon

  • Provide remote and technical support to engineers, including root cause analysis of IT issues
  • Collaborate with internal peers, external vendors, and other technical support teams
  • Develop, implement, and maintain scripts, tools, processes, and automated solutions
  • Own and manage IT projects focused on technical solutions and improvements
  • Analyze data to demonstrate the business impact and value of delivered technical projects

Requirements For Technical Operations Engineer, Silicon

Linux
  • Bachelor's degree in computer science, a related technical field, or equivalent practical experience
  • 1 year of experience in IT operations, troubleshooting Linux, technical support, customer engagement and networking
  • Experience with Google Cloud Platform (GCP) (preferred)
  • Experience with high-performance computing (HPC) tools and infrastructure (preferred)
  • Understanding of customer workflows, pain points, and the design and implementation of technical solutions (preferred)

Benefits For Technical Operations Engineer, Silicon

Medical Insurance
Vision Insurance
Dental Insurance
Parental Leave
  • Equal employment opportunity
  • Inclusive work environment
  • Comprehensive health benefits
  • Parental leave benefits

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