Technical Solutions Engineer, Infrastructure, Storage, Google Cloud (English)

Google Cloud Platform is seeking a Technical Solutions Engineer to join their Infrastructure and Storage team. This role combines technical expertise with customer support, requiring strong debugging skills and cloud infrastructure knowledge. As part of a global 24/7 support team, you'll be instrumental in helping customers successfully adopt and utilize Google Cloud services.

The position demands a mix of technical troubleshooting, system administration, and coding skills, with a focus on solving complex customer issues. You'll work directly with Google's cutting-edge cloud technology, helping customers transform their businesses through technological innovation. The role involves close collaboration with Product and Engineering teams to improve product supportability and overall customer experience.

This is an excellent opportunity for someone with a strong technical background who enjoys both solving complex problems and working with customers. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with customers in over 200 countries. The role offers exposure to advanced cloud technologies and the chance to impact how businesses use cloud computing.

Key aspects include managing customer issues through diagnosis and resolution, developing technical expertise in Google's cloud infrastructure, and contributing to product improvements. You'll also serve as a technical consultant for internal teams, helping bridge the gap between customer needs and product development.

The position requires working in shift patterns, including possible weekend work, and fluency in English is essential for customer interaction. This role is particularly well-suited for candidates who combine technical depth with strong communication skills and a customer-focused mindset.