Principal Software Development Engineer, Conversational Intelligence & Ecosystems

Highspot is seeking a Principal Software Development Engineer to lead their Conversational Intelligence & Ecosystems platform. This role sits at the intersection of AI and enterprise software, focusing on building next-generation capabilities for AI-driven experiences. The position offers an opportunity to architect and shape technical foundations that enable AI agents to generate content, automate decisions, and extract insights from conversations.

The role requires deep technical expertise in backend development, with hands-on experience in technologies like Ruby, MongoDB, PostgreSQL, and modern cloud infrastructure. You'll be working with a diverse tech stack including AWS, Docker, Kafka, and Kubernetes, though comprehensive expertise in every technology isn't required. The position combines technical leadership with hands-on development, requiring both architectural vision and practical implementation skills.

As a Principal Engineer, you'll collaborate across engineering, product, and machine learning teams, ensuring the platform supports adaptive, secure, and scalable AI-driven experiences. The compensation package is competitive, ranging from $180,870 to $272,174, plus additional benefits including comprehensive healthcare, 401(k) matching, and equity opportunities. The position offers a hybrid work arrangement based in Seattle, making it ideal for someone who values flexibility while maintaining in-person collaboration.

This role is perfect for an experienced technologist who wants to shape the future of AI-driven enterprise software while working in a fast-paced, innovative environment. The position offers significant technical challenges, leadership opportunities, and the chance to make a meaningful impact on a product used by leading businesses worldwide.