Contract Design Engineer

incident.io is revolutionizing incident management as the leading all-in-one platform, serving over 800 companies including Netflix, Airbnb, and Block. Since 2021, they've helped resolve 250,000+ incidents, with 30,000+ monthly users across Engineering, Product, and Support teams.

The role of Contract Design Engineer bridges the gap between product design and frontend engineering. You'll be part of a team that understands the challenges of incident management firsthand, working to create exceptional user experiences. The position combines strong design sensibilities with technical implementation skills, focusing on crafting intuitive, beautiful interfaces.

Working with TypeScript and React on the frontend, and Go for backend services, you'll collaborate closely with product and engineering teams. Your responsibilities include implementing UX improvements, working directly with customers to understand pain points, and taking ownership of features from concept to release.

The ideal candidate brings experience in both design and implementation of web interfaces, proficiency in React, and a strong understanding of design principles and accessibility standards. You'll contribute to the design system and component library while maintaining a balance between craftsmanship and delivery speed.

Benefits include market-leading medical insurance, generous parental leave, monthly off days, competitive compensation with equity, and professional development opportunities. The company, backed by $100M in funding from prestigious investors, maintains a culture focused on pragmatism, quality, and rapid innovation.