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Site Reliability Engineer

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Plano, TX, USA
Site Reliability
Senior Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Finance · Enterprise SaaS

Description For Site Reliability Engineer

JPMorgan Chase & Co. is seeking a Senior Site Reliability Engineer to join their Consumer & Community Banking division in Plano, TX. This role combines traditional SRE principles with modern tooling to ensure the reliability and stability of critical financial applications.

As an SRE, you'll lead initiatives to improve application and platform reliability using data-driven analytics. You'll work with cutting-edge observability tools like Grafana and Dynatrace to implement comprehensive monitoring solutions. The role requires expertise in establishing and maintaining service level objectives (SLOs) and indicators (SLIs), while collaborating with stakeholders to define appropriate error budgets.

The ideal candidate brings 7+ years of experience in SRE or similar roles, with deep knowledge of cloud platforms, containerization, and modern CI/CD practices. You'll need proficiency in languages like Python or Java, and extensive experience with tools like Kubernetes, Docker, Jenkins, and various monitoring solutions.

JPMorgan Chase offers an excellent compensation package including competitive base salary, performance bonuses, and comprehensive benefits. The company's commitment to technology innovation, combined with its massive scale serving millions of customers, provides unique challenges and growth opportunities for SRE professionals.

This role offers the chance to work on critical financial systems while implementing modern SRE practices at scale. You'll be part of a team that ensures the reliability of applications that serve nearly half of America's households, making a direct impact on millions of customers' financial lives.

Last updated 10 days ago

Responsibilities For Site Reliability Engineer

  • Lead initiatives to improve the reliability and stability of applications and platforms using data-driven analytics
  • Collaborate with team members to identify comprehensive service level indicators
  • Establish reasonable service level objectives and error budgets with customers
  • Proactively identify and solve technology-related bottlenecks
  • Act as the main point of contact during major application incidents
  • Configure Grafana dashboards for observability
  • Create SLO and SLI parameters for monitoring

Requirements For Site Reliability Engineer

Python
Java
Kubernetes
Redis
  • Master's Degree in Computer Science, Computer Engineering, or related field plus 5 years experience OR Bachelor's degree plus 7 years experience
  • 4 years experience with observability including monitoring and telemetry collection using Grafana and Dynatrace
  • Experience with site reliability culture and principles
  • Experience with Python, Java Spring Boot, or .Net
  • Experience with Prometheus, Datadog, Splunk, cloud watch
  • Experience with CI/CD tools including Jenkins, GitLab, and Terraform
  • Experience with containers and orchestration including ECS, Kubernetes, and Docker
  • Experience troubleshooting common networking technologies and issues

Benefits For Site Reliability Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
Education Budget
Parental Leave
  • Competitive base salary
  • Commission-based pay
  • Discretionary incentive compensation
  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

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