Vice President - Applications Support Engineer

Join our team at JPMorgan Chase & Co. as a Vice President - Applications Support Engineer within the Commercial & Investment Bank division. In this role, you'll be part of a global leader across banking, markets, securities services and payments, serving corporations, governments and institutions worldwide.

As a VP-level Applications Support Engineer, you'll be responsible for overseeing critical application issues, including troubleshooting, maintenance, and resolution. Your expertise will be crucial in ensuring production changes align with best practices, lifecycle methodology, and risk management. Working with the Infrastructure Service Support team, you'll conduct detailed root cause analysis, manage production changes, and handle budgetary and staffing matters.

Your role combines technical leadership with people management, as you'll mentor team members and drive strategic change both within your immediate team and across JPMorgan Chase's global network. Key responsibilities include delivering business-facing technology application support across APAC, implementing technology releases, managing production incidents, and enhancing support documentation.

The position requires strong technical skills, particularly in database management (SQL, Oracle, PostgreSQL, Cassandra), Unix/Windows systems, and Kubernetes. You'll work in a follow-the-sun model, collaborating with global counterparts and serving as a Subject Matter Expert for key applications. The role also involves developing automation tools and applying SRE principles to enhance platform reliability.

This is an excellent opportunity for an experienced technology professional looking to advance their career with one of the world's leading financial institutions. You'll be part of an organization that values innovation, creativity, and excellence, while working on systems that support global financial operations.