Forward Deployed Engineer (AI support agents)

Join Lavendo, a Series A-funded AI startup revolutionizing customer support automation through advanced AI agents. As a Forward Deployed Engineer, you'll be at the forefront of implementing AI solutions that integrate seamlessly with major platforms like Zendesk, Slack, and Stripe. This role combines technical expertise with customer-facing responsibilities, requiring you to own projects from initial customer meetings to successful deployments.

The position offers a competitive package of $120K-$150K plus equity, and includes visa sponsorship options. You'll work directly with founders in a fast-paced environment, helping shape product direction while delivering high-impact solutions for leading software companies. The role demands strong technical skills in Python or TypeScript, coupled with excellent communication abilities and customer empathy.

Your responsibilities will span from identifying automation opportunities and building AI agents to gathering real-world feedback and ensuring successful customer adoption. The ideal candidate brings experience in customer-facing technical roles, demonstrates a proven track record of launching independent projects, and thrives in early-stage startup environments.

This is an exceptional opportunity to join a well-funded startup ($18M raised) that's transforming how businesses handle complex support operations. You'll be part of a team of proven AI and SaaS leaders, working on cutting-edge technology while having significant impact on product development and customer success. The role offers both technical challenges and business impact, making it perfect for someone who wants to accelerate their career while helping shape an industry-defining product.