Forward Deployed Engineer

LlamaIndex is seeking a Forward Deployed Engineer to join their team in shaping the future of AI through next-generation knowledge systems. This role serves as the crucial bridge between customers and the internal team, focusing on deploying and managing systems in complex customer environments.

The ideal candidate will bring 5+ years of experience in Forward Deployed Engineering or Solutions Engineering, with a strong foundation in cloud technologies, DevOps practices, and infrastructure management. You'll be responsible for ensuring customer infrastructure stability, building reliable deployment tools, and implementing solutions that drive customer success.

What makes this role unique is the combination of technical expertise and customer-facing responsibilities. You'll need to master both the technical aspects of cloud deployment and the art of customer communication. The position offers a competitive salary range of $180K-$250K plus equity, reflecting the senior nature of the role.

The company values unwavering integrity, resourceful innovation, exceptional drive, and deep expertise. Working in a hybrid environment from their San Francisco office, you'll be part of a team that's passionate about empowering organizations with AI technology.

Key technical requirements include experience with Docker, Kubernetes, Terraform, and strong coding skills in Python or Golang. You'll work with various cloud providers and implement modern DevOps practices while ensuring robust security and observability.

This role is perfect for someone who thrives in a high-agency environment, has a passion for customer success, and wants to be at the forefront of AI infrastructure deployment. You'll have the opportunity to shape the future of how organizations implement and scale AI solutions while working with cutting-edge technology.