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Operational Performance Engineer

LSEG is a leading global financial markets infrastructure and data provider focused on financial stability and empowering economies.
Data
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Finance

Description For Operational Performance Engineer

LSEG (London Stock Exchange Group) is seeking an Operational Performance Engineer to join their team in Bucharest, Romania. This role is crucial for extracting, analyzing, and reporting on data related to Colleague Services operations. As a key member of the team, you'll be responsible for identifying important service metrics and providing insights through Power-BI dashboards to improve service performance.

The ideal candidate will have 4-5 years of experience in data extraction and analysis, with strong proficiency in Power-BI, SQL, and other reporting tools. You'll work closely with ServiceNow and Cisco technical teams to develop and modify definitions, create dashboards, and ensure accurate and timely reporting of key service metrics.

LSEG is a global leader in financial markets infrastructure, with 25,000 employees across 70 countries. The company offers an excellent benefits package including 25 days' holiday, medical insurance, dental coverage, and 26 weeks' paid parental leave. They're proud to be Great Place to Work certified in Romania and foster a culture of excellence, integrity, and partnership.

This role offers an exciting opportunity to work with sophisticated data sets and make a meaningful impact on service performance. You'll be part of a dynamic organization that values personal development and offers competitive compensation. If you're passionate about data analysis, problem-solving, and driving operational excellence, this position offers the perfect blend of technical challenge and career growth potential.

Last updated 3 months ago

Responsibilities For Operational Performance Engineer

  • Extract data for measuring Key Service Metrics and develop Power-BI dashboards
  • Collaborate with ServiceNow and Cisco technical teams
  • Develop Service Now and Cisco unified intelligence centre dashboards and reports
  • Identify and report bugs in ServiceNow and Cisco tools
  • Monitor metrics and identify areas for improvement in service levels
  • Provide important insights and fulfill ad-hoc data requests

Requirements For Operational Performance Engineer

  • 4-5 years of experience in data extraction, analysis, and reporting
  • Proficiency in Power-BI and other reporting tools
  • Strong analytical and problem-solving skills
  • Superb communication and presentation skills
  • Bachelor's degree or equivalent experience in a related field
  • Professional certifications in business intelligence
  • Proficiency in SQL, Excel, and other data analysis tools
  • Solid attention to detail

Benefits For Operational Performance Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
401k
  • 25 days' holiday per year
  • 1 additional day off for Birthday
  • Annual wellness allowance
  • Share Purchase Plan
  • Medical Health Insurance
  • Medical Subscription (preventive medical services)
  • Dental Coverage
  • Life insurance
  • Pillar 3 Private Pension
  • Meal Vouchers
  • Flexible Benefits
  • Bookster
  • 26 weeks' paid parental leave
  • Volunteering Events

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