Technical Lead, Developer Tools

LSEG (London Stock Exchange Group) is seeking a Technical Lead for their Developer Tools team to manage and guide engineers in supporting development teams and squads. This leadership role combines hands-on technical expertise with team management, focusing on maintaining high service standards and evolving the developer support function.

The position requires deep expertise in DevOps tools and practices, including Bitbucket, JIRA, Jenkins, GitLab, and Kubernetes. You'll lead a team of support analysts, ensuring efficient resolution of technical issues while maintaining service level agreements. The role involves both technical leadership and people management, requiring strong communication and problem-solving skills.

LSEG is a global organization with 25,000 employees across 65 countries, offering a collaborative and diverse environment. The company is committed to sustainable economic growth and provides comprehensive benefits including healthcare, retirement planning, and wellbeing initiatives.

As Technical Lead, you'll be responsible for developing support processes, monitoring team performance, and ensuring the adoption of DevOps principles. You'll also maintain documentation and ensure compliance with security standards. This role offers an opportunity to impact the developer experience at a leading financial markets infrastructure provider while working with cutting-edge tools and technologies.

The ideal candidate will have extensive experience with developer tools, strong leadership abilities, and a track record of managing technical support teams. This role offers growth opportunities within a global organization that values diversity and innovation.