Associate Infrastructure Reliability Engineer, Global Operations Command Center (GOCC)

Manulife, a leading international financial services provider, is seeking an Associate Infrastructure Reliability Engineer to join their GOCC Cloud Operations team at MBPS. This role is integral to maintaining Manulife's 24/7/365 infrastructure and IT services operations.

The position involves monitoring and troubleshooting infrastructure components both on-premises and in the cloud, providing first-level support for IaaS and PaaS components, and working closely with DevOps and Application teams. The ideal candidate will have 1-3 years of experience in production environment support, strong knowledge of incident management, and DevOps experience.

This is an excellent opportunity for an early-career professional to join a global financial services leader. The role offers exposure to modern cloud technologies, including Microsoft Azure, and the chance to work with enterprise-scale infrastructure. While the position requires on-site presence and shift work flexibility, it comes with strong career development support and a commitment to employee well-being.

Manulife stands out for its inclusive work environment and commitment to diversity, offering comprehensive support for professional growth. The company has received numerous recognitions, including being named one of Forbes World's Best Employers 2023 and winning the 2024 Gallup Exceptional Workplace Award.

The role requires a bachelor's degree and offers hands-on experience with both traditional infrastructure and modern cloud services. It's an ideal position for someone looking to build a career in infrastructure engineering while working for a company that prioritizes digital transformation and customer-centric solutions.