Senior Operations Support Engineer

Manulife, a leading global financial services provider, is seeking a Senior Operations Support Engineer to join their technology team. This role represents an exciting opportunity to work at the intersection of financial services and technology, focusing on maintaining and optimizing critical systems that support Manulife's global operations.

The position offers a comprehensive blend of technical challenges and leadership opportunities, where you'll be responsible for monitoring and supporting complex distributed systems while also mentoring junior team members. You'll work with cutting-edge technologies including Azure Kubernetes clusters, modern monitoring tools like New Relic and Devo, and various programming languages including React and Node.js.

As a Senior Operations Support Engineer, you'll play a crucial role in ensuring the reliability and performance of Manulife's software systems. The role combines hands-on technical work with strategic thinking, requiring you to not only resolve immediate issues but also implement long-term solutions through automation and system optimization.

The position offers an attractive salary range of CAD 94,220 - 174,980, along with comprehensive benefits including health coverage, retirement plans, and various wellness programs. Manulife provides a flexible hybrid work environment and emphasizes professional development and growth opportunities.

The ideal candidate will bring 5-7+ years of senior-level operations engineering experience, strong programming skills, and expertise in modern DevOps practices. You'll be joining a company recognized as one of Forbes' World's Best Employers (2022) and Canada's Top 100 Employers (2023), with a strong commitment to diversity and inclusion.

This role offers the perfect opportunity for a seasoned operations engineer looking to make a significant impact in a global financial services organization while working with modern technologies and practices. You'll be part of shaping the future of financial technology while enjoying the stability and benefits of working for a well-established, respected organization.