Data Center Critical Environment Field Service Engineer/ Program Manager
Description For Data Center Critical Environment Field Service Engineer/ Program Manager
Microsoft's Cloud Operations & Innovation (CO+I) is seeking a Data Center Critical Environment Field Service Engineer (FSE) / Program Manager to join their team in Dubai, United Arab Emirates. This role is crucial in delivering core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Key Responsibilities:
- Ensure compliance with data center business units and service-level policies
- Manage programs associated with area of responsibility
- Maximize Critical Environment (CE) availability in leased Datacenters
- Oversee day-to-day operations and maintenance of mechanical and electrical equipment
- Reduce high-impact and human-error Critical Environment incidents
- Deliver on cost/energy efficiency initiatives
- Support Emergency Preparedness and Response plans
- Coordinate CE audits and compliance verification
- Establish strong relationships with Engineering Groups and Landlord partners
Required Qualifications:
- Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services
- 3+ years of industry experience in a datacenter or other critical environment facility
- Ability to pass Microsoft Cloud background check
Preferred Qualifications:
- 5+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)
- Experience working on large scale CE projects
This role offers opportunities for professional growth, including Career Rotation Programs, Diversity & Inclusion trainings, and professional certifications. The successful candidate will work in a dynamic environment focused on environmental sustainability and optimization in datacenter design and operations.
Microsoft is an equal opportunity employer and offers a comprehensive benefits package including industry-leading healthcare, educational resources, savings and investments opportunities, parental leave, and more.
Responsibilities For Data Center Critical Environment Field Service Engineer/ Program Manager
- Ensures compliance with data center business units and service-level policies
- Manages programs associated with area of responsibility
- Maximizes Critical Environment (CE) availability in leased Datacenters
- Oversees day-to-day operations and maintenance of mechanical and electrical equipment
- Reduces high-impact and human-error Critical Environment incidents
- Delivers on cost/energy efficiency initiatives
- Supports Emergency Preparedness and Response plans
- Coordinates CE audits and compliance verification
- Establishes strong relationships with Engineering Groups and Landlord partners
Requirements For Data Center Critical Environment Field Service Engineer/ Program Manager
- Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services
- 3+ years of industry experience in a datacenter or other critical environment facility
- Ability to pass Microsoft Cloud background check
- Preferred: 5+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)
- Preferred: Experience working on large scale CE projects
Benefits For Data Center Critical Environment Field Service Engineer/ Program Manager
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
