Microsoft's Customer Experience & Success (CE&S) organization is seeking a Part-Time Technical Support Engineer to join their 17,000+ global workforce. This role offers flexible remote work options (up to 100%) with 24 hours per week across 3 days. As part of the Customer Service & Support (CSS) team, you'll troubleshoot complex technical issues, leveraging Microsoft's AI technology to support consumers, businesses, and partners. The position requires strong expertise in virtualization, networking, and system administration, offering competitive compensation based on location and experience level. You'll work with cutting-edge technologies, collaborate with engineering teams, and contribute to product improvements while enjoying comprehensive benefits and professional development opportunities. The role combines technical problem-solving with customer service excellence, making it ideal for experienced IT professionals seeking work-life balance with a technology leader.