ServiceNow ITSM Developer, AVP

MUFG, a leading global financial institution with over 120,000 employees worldwide, is seeking a ServiceNow ITSM Developer to join their technology team. This role offers an exciting opportunity to work with one of the world's most trusted financial groups, combining technical expertise with business impact.

The position requires a skilled developer with 4+ years of experience in ServiceNow platform development and implementation. As a ServiceNow technical expert, you'll be responsible for designing, implementing, and maintaining ITSM capabilities while contributing to the transformation of the IT Service Management platform. The role demands both technical proficiency and leadership skills, as you'll be leading requirements workshops and collaborating with stakeholders across the organization.

The compensation package is competitive, ranging from $107,000 to $133,000, complemented by comprehensive benefits including health coverage, retirement plans, and paid parental leave. The work arrangement is hybrid, requiring four days in the office (either Jersey City, NJ or Tampa, FL) and one day remote, offering a balance between collaborative in-person work and flexibility.

This role is ideal for someone who combines strong technical skills in ServiceNow, JavaScript, and API integration with excellent communication abilities and a solution-driven mindset. You'll be joining a company that values innovation, collaboration, and professional growth, with clear cultural principles focused on client service and inclusive teamwork. The position offers the opportunity to make a meaningful impact while working with cutting-edge service management technologies in a global financial institution.