Senior Solution Engineer, AI Factory Triage

NVIDIA is seeking a Senior Solution Engineer to join their AI Factory Triage team, focusing on supporting GPU accelerated platforms. This role combines the excitement of direct customer interaction with the opportunity to contribute to software and products development. The position involves working with cutting-edge technology, including the GB200 platform, and requires expertise in triaging hardware platform issues and AI/ML workloads in large-scale datacenter environments.

The role demands a unique blend of technical expertise and customer service skills. You'll be responsible for supporting NVIDIA Enterprise customers, troubleshooting complex issues, and developing solutions for GPU-accelerated platforms. The position requires strong proficiency in Linux systems, programming skills (particularly in C/C++ and Python), and experience with multi-GPU platforms. Knowledge of containerization technologies and distributed systems is essential.

As a Senior Solution Engineer, you'll work at the intersection of customer support and technical development, creating and maintaining tools while providing direct customer support. The role offers competitive compensation, with a base salary ranging from $136,000 to $264,500 USD depending on level and experience, plus equity and benefits.

NVIDIA's position as a world leader in accelerated computing makes this an exciting opportunity to work with cutting-edge technology. The company's commitment to innovation in AI and digital twins is transforming major industries. This role offers the chance to be part of this transformation while working with enterprise-level customers and advanced GPU technology.

The ideal candidate will have at least 5 years of experience with multi-GPU platforms, strong system software expertise, and excellent problem-solving abilities. The role requires occasional weekend and holiday work to support customers, demonstrating the company's commitment to customer service. NVIDIA's inclusive work environment and commitment to diversity make it an attractive workplace for professionals seeking to advance their careers in AI and GPU technology.