The JAPAC Cloud Engineering Center of Excellence (CE CoE) is a divisional organization across Japan and Asia Pacific whose role is to accelerate consumption of Oracle Cloud Services by providing a world-class customer experience on the Oracle Cloud. Customers will have access to cutting edge and deep technical subject matter expertise and solutions across their technical lifecycle of Incubate to Implement. The primary mission of the CoE teams is to be help customers to move their workloads to Oracle Cloud Infrastructure (OCI) and playing the role their engineering partner.
We are seeking a Senior Cloud Architect, having at-least 15-20 years of both business sense and deep technical hands-on expertise in driving technology transformation initiatives with large and strategic organizations. You have great communication skills and can interact at all levels (CIO, CTO, Product Engineering, IT Architects, and developers). The job requires you to engage cross-functional teams in highly matrixed environments to drive customer adoption of OCI. You will be accountable and empowered to drive building innovative experiences in a fast-paced, startup-like environment.
Responsibilities:
- Sets overall strategy for Cloud in the account working with x-LOB architects in the account and its subsidiaries, to drive cloud growth.
- High level of commercial business understanding and engagement at senior levels
- Intelligence to identify key trends and insights and leverage them in driving decision making and execution
- Ability to build relationships to grow business. Act as a partner to our customers, not just a vendor.
- Strong collaboration skills and drive for impact and influence.
- Experience of owning customer loyalty, culture and change management.
- Experience in conflict resolution and negotiation.
- Be the point of contact for the technical lifecycle - Workshops, Escalations and communication
- Understands customers overall portfolio, IT and business priorities
- Responsible for a full adoption lifecycle, from project concept to usage and expansion within the customer
- Monitor the Customer Adoption Health – Workloads, Pipeline, Consumption and Outcomes
- Drives value realization along the engagement lifecycle and communicates value delivery in a structured manner
- Ensures strong customer retention by ensuring timely renewal of existing customer contracts in partnership with the account teams
Technical Requirements:
- Experience driving technology transformations with large customers in the Financial Sector, Telco or conglomerates is a MUST
- Track record of architecting production grade systems and solutions addressing complex real-world customer requirements
- Knowledge of enterprise architecture frameworks, standards and methodologies
- Strong background in moving enterprise Oracle workloads to the cloud
- Solid technical knowledge on Data Management and Big Data architectures
- Strong knowledge of different design patterns and architecture styles
- Design and develop standards for cloud adoption and building scale models for the CoE
- Exposure to DevOps/DevSecOps, Containerization, Kubernetes expertise is highly desirable
- Knowledge of Operating Systems, Protocols and Tools
This role will initially report to the VP, JAPAC Cloud Engineering Center of Excellence (CE CoE). This role is Open to candidates either in Singapore or Hong Kong. Role requires at-least 50% travel.