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Developer Advocate

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
$98,000 - $138,000
Backend
Mid-Level Software Engineer
Hybrid
2+ years of experience
Enterprise SaaS
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Description For Developer Advocate

PagerDuty is seeking a Developer Advocate to join their diverse, customer-focused team. As a Developer Advocate, you will create useful content for a technical audience, participate in technical communities, and serve as a subject matter expert for your peers. This role focuses on sharing best practices and insights with a technical audience, particularly in incident response, product security, and customer experience.

Key responsibilities include:

  • Writing and speaking about the future of the PagerDuty platform
  • Creating and delivering content for the developer audience
  • Representing PagerDuty at developer conferences
  • Engaging with the PagerDuty community and other technical communities
  • Building relationships with software developers interested in PagerDuty APIs
  • Creating sample apps, extensions, and integrations
  • Improving the developer experience by creating tools for popular languages
  • Defining open source practices for PagerDuty
  • Hosting events to encourage developers to build on PagerDuty's APIs
  • Supporting the developer portal and managing API documentation

The ideal candidate has 2+ years of software development experience, significant coding experience in 1-2 languages, and a passion for learning new technologies. They should be comfortable with APIs, have experience in open source or technical communities, and be able to thrive in a fast-paced environment.

PagerDuty offers a flexible, hybrid workplace with a requirement to come into the Toronto office 1 day per week. The company provides comprehensive benefits, including competitive salary, equity, paid time off, wellness days, and various other perks.

Join PagerDuty to be part of a global leader in digital operations management, working with a diverse team and contributing to innovative solutions for critical work management.

Last updated 10 months ago

Responsibilities For Developer Advocate

  • Write, speak about, and help invent the future of the PagerDuty platform
  • Create and deliver content about topics relevant to the PagerDuty developer audience
  • Represent PagerDuty at developer conferences by presenting technical talks
  • Engage with community members and participate in technical communities
  • Create and manage relationships with software developers interested in PagerDuty APIs
  • Build sample apps, extensions, and integrations with PagerDuty APIs
  • Improve the developer experience by creating tools for popular languages
  • Define open source practices for PagerDuty
  • Host and run events to encourage developers to build on PagerDuty's APIs
  • Support PagerDuty's developer portal and manage API documentation

Requirements For Developer Advocate

Java
Go
Python
Node.js
  • 2+ years experience in software development or working closely with developer audiences
  • Significant coding experience in 1-2 languages
  • High level of comfort writing code that leverages APIs
  • Active participation in existing open source or other technical communities
  • Ability to thrive in a fast-moving and often ambiguous environment
  • Ability to travel (min 25%)

Benefits For Developer Advocate

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
Parental Leave
  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave
  • HibernationDuty - annual company paid week off
  • Paid volunteer time off
  • Company-wide hack weeks
  • Mental wellness programs

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