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Digital Workplace Engineer

Global player in employee benefits and engagement operating in 31 countries, serving 500,000 clients and 36 million consumers.
Brussels, Belgium
DevOps
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
3+ years of experience
Enterprise SaaS

Description For Digital Workplace Engineer

Pluxee, a global leader in employee benefits and engagement, is seeking a Digital Workplace Engineer to join their team in Brussels. With operations in 31 countries and serving over 500,000 clients, this role offers an opportunity to make a significant impact in a growing organization. As a Digital Workplace Engineer, you'll be responsible for ensuring the seamless operation of the digital workplace, providing technical support, managing endpoint devices, and enhancing user productivity through consistent and secure IT service delivery.

The ideal candidate will have 3-5 years of experience in IT support or workplace engineering, strong knowledge of Windows environments, and expertise in endpoint management tools. You'll need to be proficient in PowerShell scripting and hold relevant Microsoft certifications. The role requires excellent customer service skills and the ability to work effectively in a multicultural environment.

This hybrid position offers a chance to work with a company that values work-life balance and professional growth. You'll be part of a team that supports millions of users while contributing to local communities and economies. The company culture emphasizes diversity, inclusion, and authentic care for its people, making it an ideal environment for those who want to combine technical expertise with meaningful impact.

The role involves both strategic and hands-on responsibilities, from managing technical infrastructure to providing direct user support. You'll work with modern technologies and tools while having the opportunity to innovate and improve processes through automation. The position requires strong communication skills and the ability to work in multiple languages, with English being mandatory along with French or Dutch.

Join a company that has been a trusted partner in the industry for over 45 years, offering the stability of an established organization with the dynamic environment of a modern tech-focused workplace.

Last updated 15 days ago

Responsibilities For Digital Workplace Engineer

  • Provide Level 1 and Level 2 support for end-users via ticketing systems, phone, and in-person channels
  • Diagnose and resolve technical issues related to workplace hardware, software, printers, VPNs, Office 365, and collaboration tools
  • Configure and deploy laptops and user accounts for onboarding and manage offboarding processes
  • Manage endpoint configurations, patches, and policies using tools like Tanium, Intune
  • Create and maintain automation scripts (PowerShell) to improve support efficiency
  • Maintain accurate IT asset inventories and ensure compliance
  • Contribute to IT documentation, knowledge base articles, and user guides
  • Escalate unresolved issues appropriately and track tickets to resolution

Requirements For Digital Workplace Engineer

Linux
  • Degree in Information Technology or equivalent practical experience
  • 3-5 years in IT support or workplace engineering roles
  • Strong knowledge of Windows, Active Directory, Microsoft 365, and networking fundamentals
  • Hands-on experience with endpoint management tools
  • Proficiency in scripting languages such as PowerShell
  • Experience with ticketing systems like ServiceNow or Jira
  • Fluent in French or Dutch, with English being mandatory
  • Microsoft Certified: Endpoint Administrator Associate (MD-102)
  • Microsoft Certified: Modern Desktop Administrator Associate (MD-100 & MD-101)
  • Microsoft 365 Certified: Fundamentals (MS-900) - strongly recommended

Benefits For Digital Workplace Engineer

  • Meaningful work with real impact on millions of lives
  • Multicultural team environment
  • Fast-paced and innovative environment
  • Work-life balance
  • Inclusive workplace
  • Learning and growing opportunities

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