IT Service Management Engineer

Point72, a leading global alternative investment firm, is seeking an IT Service Management Engineer to join their Technology Infrastructure Team. This role offers an exciting opportunity to work at the forefront of financial technology, designing and implementing solutions on the ServiceNow platform to enhance IT service delivery.

The position combines technical expertise in ServiceNow development with strategic thinking about IT service management. You'll be responsible for leading the transition from Jira Service Management to ServiceNow, developing custom applications, and implementing automation solutions. This role requires a blend of technical skills in JavaScript, web services, and DevOps tools, along with strong problem-solving and communication abilities.

Point72 offers an innovative and collaborative environment where technology professionals can thrive. The company is committed to professional development and provides comprehensive benefits including fully-paid healthcare, generous parental leave, mental wellness programs, and competitive compensation including a 401(k) with employer match.

The ideal candidate will have at least 5 years of relevant experience or a bachelor's degree in a technology-related field, with proven expertise in ServiceNow development and ITSM processes. You'll work with cross-functional teams to optimize IT service delivery while contributing to Point72's mission of delivering superior investment returns.

This role presents an excellent opportunity for a skilled IT professional to make a significant impact at a prestigious financial firm while working with cutting-edge technology and processes. Join a team that values innovation, collaboration, and professional growth while enjoying comprehensive benefits and support for your career development.