ServiceNow Developer

SAIT is a global leader in applied education, preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
Calgary, AB, Canada
$90,000 - $115,000
Backend
Mid-Level Software Engineer
Hybrid
2+ years of experience

Description For ServiceNow Developer

SAIT's Information Technology Services department is seeking a ServiceNow Developer to join their team. This role is crucial in expanding the footprint of ServiceNow at SAIT through various products. The ideal candidate will have a strong background in ITSM, CMDB, CSM, and custom applications, with exposure to other ServiceNow solutions.

As a ServiceNow Developer, you'll be responsible for designing, developing, and implementing ServiceNow products and solutions to meet SAIT's institutional needs. You'll work on various aspects of the ServiceNow platform, including business rules, flow designer, workflow, request catalog, client scripts, and more. You'll also be involved in integrating ServiceNow with third-party systems and maintaining the CMDB.

This position offers an opportunity to work with a global leader in applied education, named one of Alberta's Top Employers. SAIT provides a competitive salary range of $90,000 - $115,000, along with excellent benefits including 4 weeks of vacation, 14 flex days per year, health & dental care, and a pension plan.

The role requires a mix of technical skills and soft skills, including proficiency in JavaScript, HTML, and CSS, as well as the ability to communicate effectively with end-users and create user stories. You'll be working in an Agile environment, collaborating with peers and leadership to identify improvement opportunities and develop solutions.

If you're passionate about technology, enjoy working with ServiceNow, and want to contribute to preparing the next generation of industry leaders, this role at SAIT could be an excellent fit for you. Join a team that values innovation, boldness, and collaboration in a hybrid work environment.

Last updated 9 days ago

Responsibilities For ServiceNow Developer

  • Develop, administer and support various aspects of the ServiceNow platform and portals
  • Design, code, configure, unit test, maintain, and document deliverables using agreed upon standards and tools
  • Create technical and process documentation
  • Create or enhance various ServiceNow components
  • Implement and maintain integrations between ServiceNow and third-party systems
  • Research and maintain technical understanding of ServiceNow releases
  • Diagnose and resolve issues impacting ServiceNow operation
  • Identify, improve and apply security controls to the ServiceNow platform
  • Support the maintenance and development of the CMDB
  • Communicate with end users and create user stories
  • Collaborate with peers and leadership to identify improvement opportunities
  • Complete assigned tasks and communicate status
  • Adapt to changing technology
  • Work closely with core platforms and product teams
  • Advise and assist vendors in delivery of their products and services
  • Review vendor product roadmaps

Requirements For ServiceNow Developer

JavaScript
  • Bachelor's degree or diploma in computer science, Information Technology or related field
  • Experience with system architecture and solution design
  • Experience with all aspects of the SDLC
  • Understanding of ITIL framework and practice
  • 2+ years' experience with ServiceNow ITSM development and support
  • 2+ years' experience with ServiceNow CMDB development and support
  • 1+ years' experience with ServiceNow CSM development and support
  • 1+ years of experience in scoped application development and/or support with ServiceNow
  • Experience or training relating to other ServiceNow products
  • Working to an Agile methodology
  • Proficiency in JavaScript, HTML, CSS, and other web technologies
  • ServiceNow Certified Application Developer
  • ServiceNow Certified System Administrator

Benefits For ServiceNow Developer

Medical Insurance
Dental Insurance
Vision Insurance
  • 4 Weeks Vacation
  • 14 Flex Days per year
  • Health & dental care
  • Pension plan
  • Special leave
  • Flexible work options

Interested in this job?

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