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Lead Agentforce Solution Engineer

Global leader in CRM and enterprise cloud computing solutions, providing businesses with cloud-based software for sales, service, and marketing.
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
AI · Enterprise SaaS

Description For Lead Agentforce Solution Engineer

Salesforce is seeking a Lead Agentforce Solution Engineer to spearhead their transformational AI technology initiatives. This role sits at the intersection of artificial intelligence and enterprise solutions, focusing on Salesforce's Agentforce platform - a cutting-edge technology that provides organizations with unlimited digital labor capabilities through AI.

The position requires a unique blend of technical expertise and customer-facing skills, as you'll be responsible for bridging the gap between potential and practical implementation of Agentforce solutions. You'll work directly with customers to demonstrate how Agentforce can transform their business processes through Proof of Concept (POC) engagements.

As a Lead Agentforce Solution Engineer, you'll combine deep knowledge of the Salesforce platform, Data Cloud, and Agentforce to build agentic solutions across various industries. The role involves leading all aspects of POC delivery, from initial qualification through to final value assessment. You'll work closely with multiple teams, including Solution Engineering, Data Cloud specialists, and Technical Architects.

The ideal candidate brings at least 5 years of Salesforce platform experience, along with extensive knowledge of AI technologies, particularly in generative AI and Large Language Models. You'll need to hold multiple Salesforce certifications and have experience with cloud-based data platforms. Your technical expertise will be complemented by strong communication skills, as you'll be presenting to both technical and business audiences.

This is an opportunity to work at the forefront of AI technology implementation, helping organizations realize the full potential of agentic AI solutions. You'll be part of Salesforce's mission to revolutionize how businesses operate through AI-powered automation and intelligence. The role offers the chance to work with cutting-edge technology while making a significant impact on how enterprises adopt and implement AI solutions.

Success in this role requires a combination of technical depth, business acumen, and excellent project management skills. You'll be expected to stay current with AI trends and continuously expand your knowledge while helping to shape the future of enterprise AI solutions at Salesforce.

Last updated 2 months ago

Responsibilities For Lead Agentforce Solution Engineer

  • Lead qualification, review, scoping, planning, delivery and value assessment of POCs
  • Build agentic solutions for multiple use cases across industries
  • Work in pre-sales capacity with account teams
  • Configure platform against defined use cases and success criteria
  • Create and optimize instructions and prompt engineering strategies
  • Lead playback sessions to demonstrate agent capabilities
  • Build relationships with customers across business and IT
  • Provide regular progress updates to SE leadership
  • Create reusable assets and internal technical documentation

Requirements For Lead Agentforce Solution Engineer

Python
JavaScript
  • Minimum 5 years experience working with Salesforce core platform
  • Salesforce certifications including Admin, App Builder, Platform Developer I, AI Specialist, Data Cloud Consultant
  • Experience with cloud based data platforms (Snowflake, DataBricks, Redshift or Big Query)
  • Experience in AI, generative AI, Large Language Models, agent based frameworks and prompt engineering
  • Strong problem solving and analytical skills
  • Excellent presentation skills
  • Experience in customer engagements and interactions
  • Self-motivated with excellent time management skills
  • May require travel to customer locations

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