Lead Design Program Manager

Salesforce is a global enterprise software company that creates products to make service agents more productive, sales campaigns more impactful, and solutions across industries more usable and scalable.
Staff Software Engineer
Contact Company
7+ years of experience
Enterprise SaaS

Description For Lead Design Program Manager

Salesforce is seeking a Lead Design Program Manager for their Design Operations Team within the Global Apps & Industries group. This role involves partnering with executive leadership, influencing resourcing models, shaping product priorities, and aligning teams around high-impact design work. The ideal candidate will be a relationship builder and strategic thinker, fluent in UX best practices and software delivery.

Key responsibilities include:

  • Operationalizing how the Global Apps & Industries UX organization works together
  • Creating rituals and processes that foster team connection and collaboration
  • Developing frameworks for prioritizing and reviewing work
  • Facilitating collaboration and highlighting design dependencies
  • Liaising with design leadership and cross-functional stakeholders
  • Coordinating method and measure reviews, leading team events, and organizing presentations

Requirements:

  • Outstanding partnership and relationship-building skills
  • Experience in cross-functional, matrix management environments
  • Familiarity with design processes and dependencies
  • Superb communication skills across multiple mediums
  • Strong understanding of software development at scale
  • Ability to establish credibility with senior executives and technical teams

Desired qualifications:

  • 7+ years experience in enterprise software (Design, DesignOps, or Program/Project Management)
  • Experience with generative AI systems and tools
  • Bachelor's Degree in a relevant field or PMP certification
  • Commitment to ethics, equality, and authenticity in the workplace

Join Salesforce's Design Operations team and help create products that people love while fostering a collaborative design community!

Last updated an hour ago

Responsibilities For Lead Design Program Manager

  • Partner with executive leadership
  • Influence resourcing models
  • Shape product priorities
  • Align teams around high-impact design work
  • Operationalize Global Apps & Industries UX organization
  • Create rituals and processes for team connection and collaboration
  • Develop frameworks for prioritizing and reviewing work
  • Facilitate collaboration and highlight design dependencies
  • Liaise with design leadership and cross-functional stakeholders
  • Coordinate method and measure reviews
  • Lead team events
  • Organize presentations for partner audiences

Requirements For Lead Design Program Manager

  • 7+ years experience in enterprise software
  • Outstanding partnership and relationship-building skills
  • Experience in cross-functional, matrix management environments
  • Familiarity with design processes and dependencies
  • Superb communication skills
  • Strong understanding of software development at scale
  • Ability to establish credibility with senior executives and technical teams
  • Experience with generative AI systems and tools (desired)
  • Bachelor's Degree in a relevant field or PMP certification (desired)

Interested in this job?