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Lead/Principal Forward Deployed Engineer - AI/Agentforce

Leading technology company providing AI + Data + CRM solutions to help companies connect with customers in new ways.
Machine Learning
Principal Software Engineer
Hybrid
5,000+ Employees
10+ years of experience
AI · Enterprise SaaS

Job Description

Salesforce is seeking an experienced Forward Deployed Engineer to lead AI solution delivery for strategic clients. This role combines technical expertise with client engagement, focusing on implementing AI-driven solutions using the Agentforce platform. The position requires architecting scalable systems, managing complex data ecosystems, and developing intelligent agents for business process automation.

The ideal candidate will serve as a technical thought leader, working closely with senior client teams to understand and solve critical operational challenges. They will be responsible for designing and implementing sophisticated AI solutions while ensuring seamless integration with existing customer infrastructure. The role involves significant hands-on development work with AI/LLM technologies, data modeling, and the Salesforce platform.

Key responsibilities include leading architectural decisions, mentoring team members, and establishing best practices for solution deployment and optimization. The position requires expertise in multiple programming languages, deep understanding of AI technologies, and extensive experience with the Salesforce ecosystem. The successful candidate will bridge customer needs with product development, influencing the strategic direction of the Agentforce platform.

This is an ideal opportunity for a seasoned technologist who excels at translating complex business problems into innovative technical solutions. The role offers the chance to work with cutting-edge AI technologies while making a significant impact on enterprise-level digital transformation initiatives. The position requires travel to customer sites and involves working in a dynamic, fast-paced environment where adaptability and strategic thinking are essential.

Last updated 3 hours ago

Responsibilities For Lead/Principal Forward Deployed Engineer - AI/Agentforce

  • Lead architectural design and development of scalable AI systems
  • Define data strategies and design sophisticated data models
  • Architect and develop custom intelligent agents using Agentforce platform
  • Oversee enterprise-grade deployment and integration of solutions
  • Provide technical leadership and mentorship to junior engineers
  • Translate business needs into technical requirements
  • Establish monitoring frameworks and implement optimizations
  • Drive product feedback and platform evolution

Requirements For Lead/Principal Forward Deployed Engineer - AI/Agentforce

Python
Java
JavaScript
  • Bachelor's degree in Computer Science or related engineering discipline
  • 10+ years of experience in delivering scalable production solutions
  • Multiple Salesforce platform certifications
  • Expert proficiency in JavaScript, Java, Python, or Apex
  • Extensive experience with AI/LLM technologies
  • Deep expertise in data modeling and enterprise data platforms
  • Strong Salesforce platform experience
  • Exceptional communication and presentation skills
  • Ability to travel 25-50% of time