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Mulesoft Strategic Solution Engineer -Consumption Lead

Salesforce is a leading customer relationship management (CRM) platform that believes in improving the state of the world through business.
Backend
Senior Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Enterprise SaaS
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Description For Mulesoft Strategic Solution Engineer -Consumption Lead

We're looking for a strategic growth-focused Consumption Lead to retain, grow, and enable MuleSoft's largest customers to fully apply the MuleSoft Anypoint Platform to achieve their business outcomes.

As a Consumption Lead, you will report to the Senior Director of Consumption under MuleSoft Solution Engineering. Your responsibilities will include:

  1. Account Growth:

    • Responsible for credit drawdown of initial use cases sold and expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs
    • Proactively discovering and pitching new use cases within the same line of business and extending to other lines of business
    • Engaging in implementation roadmap/challenges and their implications on potential use case expansion
  2. Technical Expertise:

    • Understanding customers' IT infrastructure and business requirements/use case roadmap
    • Creating, owning, and driving technical POCs and demos for expansion use cases within initial and other LOBs
  3. Partner Management:

    • Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer
    • Engaging and influencing various external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
    • Collaborating with internal business & technical partners (e.g., implementation partners, professional services, technical architects, sales, customer success)

The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team.

Minimum Requirements:

  • 5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role
  • Deep technical knowledge of data architecture & conversant in business language
  • Experience driving sales & expansion strategies with Enterprise customers, including a deep understanding of utilization and consumption models, plays, and importance
  • Ability to build relationships with a wide range of customers, including IT and LOB

Preferred Requirements:

  • Familiarity with Salesforce cloud ecosystem (Salesforce product certifications are a plus)
  • Familiarity with a solution-based approach to selling

Salesforce is committed to creating an accessible and inclusive experience for all candidates and offers reasonable accommodations during the application and recruiting process. The company is recognized as a Disability Confident member under the UK Government Disability Confident employer scheme.

Salesforce is an equal opportunity employer and values diversity. They offer competitive compensation, incentives, equity, and benefits. The company is committed to driving equality in communities and workplaces through inclusive programs and initiatives.

Last updated 8 months ago

Responsibilities For Mulesoft Strategic Solution Engineer -Consumption Lead

  • Set strategic direction for consumption usage of priority accounts
  • Drive account growth through credit drawdown and use case expansion
  • Create and drive technical POCs and demos
  • Engage with customers at all levels to accelerate MuleSoft adoption
  • Collaborate with internal and external partners
  • Understand and address customer IT infrastructure and business requirements

Requirements For Mulesoft Strategic Solution Engineer -Consumption Lead

  • 5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role
  • Deep technical knowledge of data architecture
  • Experience driving sales & expansion strategies with Enterprise customers
  • Ability to build relationships with a wide range of customers
  • Familiarity with Salesforce cloud ecosystem (preferred)
  • Familiarity with solution-based approach to selling (preferred)

Benefits For Mulesoft Strategic Solution Engineer -Consumption Lead

Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Equal employment opportunity
  • Inclusive workplace
  • Competitive compensation
  • Equity
  • Company benefits

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