Principal Solution Engineer

Salesforce is seeking a Principal Solution Engineer to join their team, focusing on the Retail and Consumer Goods vertical in Mumbai, India. This role combines technical expertise with business acumen, requiring 12+ years of experience in pre-sales or implementation of customer engagement solutions.

The position demands a versatile professional who can serve as a strategic partner, working closely with sales teams to drive digital transformation initiatives. The ideal candidate will be responsible for leading discovery sessions, creating compelling product demonstrations, and building implementation roadmaps for enterprise customers.

Key aspects of the role include providing thought leadership in digital transformation, conducting successful discovery sessions and workshops, building innovative solutions, and presenting business value to executives. The position requires strong technical knowledge of cloud computing, CRM solutions, and enterprise software, combined with exceptional communication and presentation skills.

The role offers an opportunity to work with cutting-edge technology while driving business outcomes for major retail and consumer goods organizations. You'll be part of a dynamic team, contributing to product evolution through valuable field insights, and helping customers achieve their digital transformation goals.

As a Principal Solution Engineer, you'll be expected to manage multiple customer engagements concurrently, deliver technical responses to RFPs/RFIs, and demonstrate deep understanding of customer journey mapping and use case development. The position requires both technical depth and business acumen, making it ideal for someone who enjoys bridging the gap between technical solutions and business value.

This role is perfect for a seasoned professional who is passionate about technology, customer success, and driving meaningful change in enterprise organizations. You'll have the opportunity to work with industry leaders, shape digital transformation strategies, and contribute to the success of both Salesforce and its customers in the retail and consumer goods sector.