Salesforce Technical Architect Director - (Loyalty Cloud)

Global leader in CRM software providing cloud-based solutions for customer relationship management.
$185,800 - $296,400
Cloud
Principal Software Engineer
Remote
5,000+ Employees
15+ years of experience
Enterprise SaaS
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Description For Salesforce Technical Architect Director - (Loyalty Cloud)

Salesforce is seeking a Technical Architect Director specializing in Loyalty Cloud to join their Professional Services team. This senior leadership position requires 15+ years of enterprise architecture experience and deep expertise in Salesforce platforms, particularly Loyalty Cloud. The role combines technical excellence with strategic leadership, requiring the ability to guide large-scale implementations while managing teams and maintaining executive-level client relationships.

The position involves leading technical architects and developers, architecting complex solutions, and serving as a trusted advisor to enterprise clients. The ideal candidate will have extensive experience in multi-cloud implementations, microservice architecture, and high-volume systems. They should possess both technical depth and executive presence, capable of influencing outcomes at the highest levels of client organizations.

Key responsibilities include leading strategic initiatives, managing virtual teams, providing thought leadership, and ensuring successful delivery of complex projects. The role requires strong client management skills, expert-level Salesforce knowledge, and the ability to translate complex technical concepts for various audiences.

Salesforce offers a comprehensive benefits package including medical coverage, parental leave, and wellness programs. The position provides opportunities for professional growth through world-class training, executive coaching, and involvement in cutting-edge technology implementations. The role can be performed remotely from several US locations, with competitive compensation ranging from $185,800 to $296,400 depending on location.

This is an excellent opportunity for a seasoned technical leader who combines deep Salesforce expertise with strong leadership capabilities and wants to impact major enterprise digital transformations.

Last updated 14 days ago

Responsibilities For Salesforce Technical Architect Director - (Loyalty Cloud)

  • Lead technical architects and developers teams and work with executive leadership
  • Facilitate buy-in of proposed solutions from top management
  • Work with cross-functional teams and manage virtual teams
  • Provide thought leadership and develop innovative solutions
  • Serve as a trusted advisor to clients
  • Guide customers in deploying emerging technologies
  • Manage customer expectations and negotiate solutions
  • Review and correct project/program direction
  • Architect technology solutions to meet client needs
  • Workshop facilitation

Requirements For Salesforce Technical Architect Director - (Loyalty Cloud)

  • 15+ years enterprise architecture or consulting experience
  • Experience with Salesforce Loyalty Cloud
  • Strong application design skills
  • Multi-Cloud implementation experience
  • 5-7 years leading and managing people
  • Expert level core Salesforce experience
  • Microservice architecture background
  • High volume architecture background
  • Executive communication skills
  • Bachelor's degree in Computer Science, Engineering, or related field
  • CTA certification or in process of getting it

Benefits For Salesforce Technical Architect Director - (Loyalty Cloud)

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Mental Health Assistance
  • Comprehensive benefits package
  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits
  • World-class enablement and training
  • 1:1 coaching with leadership
  • Volunteer opportunities

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