Senior Customer Centric Engineer

Salesforce is seeking a Senior Customer Centric Engineer to join their team focused on maintaining reliability and trust in their core CRM platform. This role combines deep technical expertise with customer-facing problem-solving, requiring both strong engineering skills and excellent communication abilities. The position involves working with the Lightning UI platform, troubleshooting complex customer implementations, and collaborating across multiple teams including Customer Service, Development, and Site Reliability.

The ideal candidate will bring 5+ years of technical experience, with particular expertise in Java and JavaScript development. They'll work on critical customer escalations, debug complex technical issues, and help improve platform stability and performance. This role offers an opportunity to impact Salesforce's core products while working with cutting-edge technologies and frameworks including Lightning Web Components, SOAP & REST APIs, and cloud infrastructure.

Working from either San Francisco or Seattle offices, you'll be part of a team that prioritizes customer success and technical excellence. The role offers competitive compensation ranging from $157,600 to $236,500 depending on location, along with comprehensive benefits including parental leave, adoption assistance, and fertility benefits. This position is perfect for someone who combines strong technical skills with a passion for problem-solving and customer service, offering the chance to work on high-impact projects at one of the world's leading enterprise software companies.