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Senior ServiceNow Developer

Sanofi is a global biopharmaceutical company focused on human health, providing vaccines and innovative treatments, with more than 100,000 people in 100 countries.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Healthcare · Enterprise SaaS
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Description For Senior ServiceNow Developer

Sanofi, a leading global biopharmaceutical company with over 100,000 employees across 100 countries, is seeking a Senior ServiceNow Developer to join their multinational team. This role is crucial in supporting 70 manufacturing sites and all of Sanofi's locations in 170 countries using ServiceNow.

The position offers an opportunity to work on enterprise-level ServiceNow implementations, leading the design and development of solutions that impact global operations. You'll be responsible for developing and configuring ServiceNow applications, integrating with enterprise systems, and maintaining complex scripts and workflows. The role combines technical expertise with leadership, as you'll be mentoring junior developers and collaborating with cross-functional teams.

The ideal candidate brings 5+ years of ServiceNow development experience, with at least 2 years in a senior role. Strong technical skills in JavaScript, ServiceNow platform architecture, and various ServiceNow modules (ITSM, ITOM, HRSD, CSM) are essential. The role requires both technical excellence and strong communication skills to work effectively across global teams.

Sanofi offers a dynamic and inclusive workplace focused on trust and respect, enabling employees to grow professionally while contributing to meaningful healthcare solutions. The company is dedicated to supporting people through their health challenges, from preventing illness with vaccines to providing innovative treatments for various conditions. This role presents an excellent opportunity to be part of a company that's transforming scientific innovation into healthcare solutions globally.

Last updated 13 days ago

Responsibilities For Senior ServiceNow Developer

  • Lead the design and architecture of ServiceNow solutions
  • Develop, configure and customize ServiceNow applications, modules, and flows
  • Integrate ServiceNow with other enterprise systems
  • Configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
  • Write and maintain complex script includes, client scripts, business rules
  • Perform testing and debugging of ServiceNow applications
  • Create and maintain technical documentation
  • Mentor and guide junior developers
  • Work with cross-functional teams to deliver solutions
  • Provide advanced support and maintenance for ServiceNow applications

Requirements For Senior ServiceNow Developer

JavaScript
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 5 years of experience as a ServiceNow Developer
  • At least 2 years in a senior or lead role
  • Expertise in JavaScript, HTML, CSS, and web technologies
  • Deep understanding of ServiceNow platform architecture
  • Experience with ITSM, ITOM, HRSD, and CSM modules
  • Strong knowledge of REST/SOAP APIs
  • Strong communication and leadership skills
  • ServiceNow Certified Application Developer (CAD) preferred
  • Experience with Agile/Scrum methodologies preferred
  • Familiarity with ITIL processes