Staff Engineer

Talkdesk, a leading cloud contact center provider valued at over $10 billion, is seeking a Staff Engineer to join their AI engineering team. This role presents an exciting opportunity to work with cutting-edge technologies including AI, big data analytics, LLMs, and business intelligence at a pre-IPO technology leader.

The position requires a seasoned professional with 10+ years of experience in cloud service backend development and strong expertise in languages like Java, Python, C++, or C#. The ideal candidate will have significant experience with data-intensive services and a background in data platforms and AI services.

As a Staff Engineer, you'll be responsible for designing and developing cloud-based data foundation systems and AI agent platforms, working with various data types and implementing advanced technologies. You'll collaborate with cross-functional teams, including data scientists, software engineers, and product managers, while providing technical leadership and mentoring junior engineers.

Talkdesk operates on FAST principles (Focus, Accountability, Speed, Talkdesker), emphasizing impactful work, responsibility, and agile execution. The company has secured $498 million in total funding and ranks #16 on the Forbes Cloud 100 list, indicating strong growth potential and market position.

The role offers the opportunity to work remotely from Eastern Europe, contributing to a company that serves thousands of customers globally. Talkdesk maintains a strong commitment to diversity, inclusion, and environmental responsibility, making it an attractive choice for professionals seeking to make a significant impact in the customer experience technology sector.