Sr. Data Scientist, Customer Experience

The Home Depot, the world's largest home improvement specialty retailer, is seeking a Senior Data Scientist to join their Customer Experience team at their Store Support Center in Atlanta. As part of a company operating more than 2,200 retail stores across North America, this role offers an opportunity to work at a scale that impacts millions of customers.

The position is offered with a hybrid work arrangement, blending in-office and remote working to complete job duties. You'll be required to work from the designated Home Depot location in Atlanta on some days while having the flexibility to work remotely on others.

Home Depot's mission is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As a Senior Data Scientist, you'll be instrumental in leveraging data to enhance customer experience across both digital and physical retail channels.

The role sits within the E-Commerce category, suggesting a focus on digital customer experience and online shopping behavior. You'll be working at the intersection of retail, technology, and data science, using advanced analytics to drive customer-centric improvements.

The Store Support Center in Atlanta (2455 Paces Ferry Rd) will serve as your primary office location when on-site. This position offers the opportunity to work for a Fortune 500 company known for its strong corporate culture and comprehensive benefits package.

The ideal candidate will bring senior-level expertise in data science, with a focus on customer experience analytics, predictive modeling, and actionable insights that can drive business decisions. You'll be joining a company that values innovation and maintains a strong commitment to both customer service and associate development.

Working at Home Depot means being part of an organization that prioritizes service and continuous improvement, where your data science expertise will directly impact how millions of customers interact with one of North America's largest retailers.