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Workplace Technology Engineer

Two Circles is a vibrant, multi-award-winning and rapidly-expanding sports marketing agency working with some of the world's biggest sports organisations.
Kansas City, MO, USA
DevOps
Mid-Level Software Engineer
Hybrid
501 - 1,000 Employees
Sports · Marketing
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Description For Workplace Technology Engineer

Two Circles is a vibrant, multi-award-winning and rapidly-expanding sports marketing agency. We work with some of the world's biggest sports organisations including the NFL, Premier League and UEFA.

This role will be part of our global Technology Operations team, and based in our Kansas City, MO office. As a Workplace Technology Engineer at Two Circles, you look after the tools and technologies our Two Circlers use remotely and in our offices so they can help clients Build the Future of the Sports Industry. We run a mixture of Windows and Mac devices and leverage a variety of SaaS applications that Two Circlers use both remotely and at our 9 main regional offices.

Our Workplace Technology Engineers manage these platforms and technologies to ensure Two Circlers can get the best from the tools that support them, using their experience and knowledge to drive further improvements and recommend enhancements and new solutions. This role works with other Workplace Technology Engineers and Analysts, Information Security, Platform Engineering, Service Management, Operations Managers and other Data and Engineering specialists to share knowledge and deliver the best technology experience to our wider business.

As the main Technology Operations representative in North America, this role provides ample opportunities to influence the direction of Two Circles Technology Operations strategy, own delivery of a wide range of work, and further develop your own knowledge of technologies, systems, approaches and practices.

Two Circles has a global team of just over 600 Two Circlers working from eight offices across the world (London, New York, Los Angeles, Miami, Kansas City, Paris, Bern and Melbourne) who work cross-region to service our expanding international client base.

Last updated a year ago

Responsibilities For Workplace Technology Engineer

  • Manage platforms and technologies to ensure Two Circlers can get the best from their tools
  • Drive further improvements and recommend enhancements and new solutions
  • Work with other teams to share knowledge and deliver the best technology experience
  • Influence the direction of Two Circles Technology Operations strategy
  • Own delivery of a wide range of work
  • Develop knowledge of technologies, systems, approaches and practices

Requirements For Workplace Technology Engineer

  • Highly proficient in Windows and Mac support
  • Managing and configuring Office 365 and Entra ID
  • MDM with Microsoft Endpoint Manager/Intune and a Mac-specialist tool (e.g. Kandji, JAMF)
  • Collaboration/Unified Communications tools and hardware (preferably Teams)
  • Service Management practices, including incident/request, change and problem management, monitoring, events and alerting
  • Hands-on networking and storage fundamentals, e.g. cable patching, WiFi/AP config, SAN config and disk swaps
  • Awareness of Data Protection, Privacy and Governance principles, e.g. CCPA, GDPR
  • Application of modern workplace security practices

Benefits For Workplace Technology Engineer

Medical Insurance
Education Budget
  • Hybrid working: come into the office at least 2-3 days a week
  • Performance planning: potential salary increase every 6 months
  • Discretionary company bonus
  • Tickets to sporting events
  • Team Days and events (e.g., trip to Spain)
  • Lunch on Wednesdays, breakfast and continuous supply of snacks
  • Private healthcare schemes
  • Cycle to work scheme
  • Learning and Development opportunities, including certification