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Developer Experience Engineer

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI and mobile-first approach.
United States
$195,000 - $235,000
DevOps
Staff Software Engineer
Remote
501 - 1,000 Employees
5+ years of experience
AI · Enterprise SaaS
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Description For Developer Experience Engineer

UJET, a leader in AI-powered contact center innovation, is seeking a Developer Experience (DevEx) Engineer to join their engineering team. This role combines software engineering expertise with a focus on improving developer productivity and satisfaction. The position offers an opportunity to work with cutting-edge cloud technology and AI while building tools and infrastructure that enhance the development process.

The ideal candidate will have extensive experience with cloud platforms (preferably GCP), Kubernetes, and infrastructure as code. They'll need strong programming skills in languages like Python, Go, or Node.js, and a deep understanding of containerization and DevOps practices. The role requires both technical expertise and strong communication skills to work effectively with development teams.

Working at UJET means joining a company at the forefront of customer experience technology, with a focus on AI integration and mobile-first approaches. The company offers competitive compensation ($195,000 - $235,000), benefits, work/life balance, and stock options. This is an excellent opportunity for a senior-level engineer who wants to make a significant impact on developer productivity and software delivery processes.

The position combines the technical challenges of building developer tools with the satisfaction of improving the daily work lives of fellow engineers. You'll be instrumental in shaping the development environment and practices at a company that's transforming the contact center industry through AI and innovative technology.

Last updated 3 months ago

Responsibilities For Developer Experience Engineer

  • Collaborate with developers to identify pain points, workflow optimizations, and development environment improvements
  • Design and build tools, IDEs, infrastructure, and services that improve productivity of UJET engineers
  • Participate in design and architectural discussions
  • Provide clear status updates on projects
  • Participate in on-call duties as needed

Requirements For Developer Experience Engineer

Python
Go
Node.js
Kubernetes
Linux
  • 5+ years production experience with public Cloud providers (AWS/GCP/Azure), GCP Preferred
  • 5+ years experience operating Kubernetes environments in production
  • Strong understanding of Kubernetes Operators and operator patterns
  • Strong experience with Terraform or other Infrastructure as Code tools
  • Strong programming and/or scripting skills in Python, Go, Node.js, Ruby
  • Solid understanding of Linux containerization with Docker
  • Ability to debug, troubleshoot, and resolve complex technical issues
  • BS in Computer Science, or equivalent experience
  • Strong interpersonal and communication skills

Benefits For Developer Experience Engineer

Equity
  • Competitive compensation
  • Work/life balance
  • Stock options
  • Team events