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IT Application Support Developer

Leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail, mining, marine, and industrial markets.
Contagem - Parque Industrial, Contagem - State of Minas Gerais, Brazil
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS · Automotive

Description For IT Application Support Developer

Wabtec Corporation is seeking an IT Application Support Developer to join their Global IT Operations team. This role combines development and operational support, focusing on maintaining and enhancing business applications, particularly the Supply Chain Connect platform. The position offers a hybrid work model and involves working with cutting-edge technologies including Kubernetes, Docker, and cloud services. The ideal candidate will be responsible for both break-fix solutions and developing automation to improve support efficiency. This role provides an opportunity to work with a global leader in transportation technology, offering exposure to complex enterprise systems and the chance to impact critical business operations. The company's strong focus on innovation, digital transformation, and global presence makes this an excellent opportunity for a developer looking to work on enterprise-scale applications while maintaining a strong focus on operational excellence. The position offers the chance to work with a diverse team and contribute to solutions that have a real impact on global transportation infrastructure.

Last updated 2 months ago

Responsibilities For IT Application Support Developer

  • Manage incidents, service requests, and problems for multiple applications in ServiceNow
  • Facilitate outages with bridge calls and communicate updates
  • Design, develop, test, communicate, and deploy break-fixes
  • Create change requests, implementation plans, and rollback plans
  • Develop automation opportunities to drive efficiencies in support
  • Work with teams through Agile development practices
  • Conduct daily calls with Support & Development team
  • Drive KPI metrics for applications in support
  • Perform user access and audit reviews
  • Document standard operating procedures
  • Facilitate deployment and release activities
  • Develop and update chef scripts

Requirements For IT Application Support Developer

Java
JavaScript
PostgreSQL
Linux
Kubernetes
  • Bachelor's degree in computer science or STEM major or equivalent experience
  • Proven experience as a Software Engineer or Full-Stack Developer
  • Experience in HTML, CSS, Angular JS, Java, JBoss, Apache, Tomcat, J2EE, Springboot, Microservices
  • Experience with Linux, CI/CD, AWS, Terraform
  • Experience with Informatica or Appworx, Swagger, and Postman or Akana
  • Strong analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Advanced/Fluent English
  • Experience in operations support

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