Walmart's CCaaS Platform team is seeking a Distinguished Software Engineer to lead the development of their next-generation Contact Center as a Service platform. This role focuses on leveraging cutting-edge AI and GenAI capabilities to enhance agent experience and productivity. As a hands-on technical leader reporting to the Sr. Director of Engineering and GenAI, you'll spend 80% of your time coding while architecting enterprise-grade microservices and ML pipelines. The position offers competitive compensation ranging from $130,000 to $338,000 depending on location (Bentonville or Sunnyvale), plus performance bonuses and stock options. The role requires deep expertise in ML systems, cloud platforms, and distributed systems, with opportunities to work on innovative AI solutions that impact millions of customers. Walmart offers comprehensive benefits including health coverage, 401(k), stock purchase plans, and educational assistance through their Live Better U program. The position is based in either Bentonville, AR, or Sunnyvale, CA, both offering unique lifestyle advantages and cultural attractions.