Production Support Engineer

Wells Fargo is seeking a Production Support Engineer to join their technology team in Hyderabad. This role combines systems engineering and operational support, requiring 4+ years of experience in systems engineering or technology architecture. The position involves leading and managing infrastructure systems, improving efficiencies, and ensuring high availability of applications and services.

The role demands expertise in incident management, problem resolution, and system monitoring using tools like AppDynamics, Splunk, and Sitescope. You'll be responsible for handling production support escalations, coordinating disaster recovery activities, and leading a team to meet technical deliverables. Knowledge of UNIX, SQL, and cloud platforms (PCF & Azure) is essential.

Working at Wells Fargo offers the opportunity to impact a leading financial institution's technology infrastructure while developing your career in a supportive environment. The position operates on two shifts (morning and afternoon), providing a structured work schedule without night shifts. The company emphasizes collaboration, professional growth, and maintains a strong focus on risk management and compliance.

This role is perfect for someone who combines technical expertise with leadership abilities and enjoys working in a fast-paced, enterprise environment. You'll be part of a global team, directly communicating with US partners and contributing to the stability and efficiency of critical financial systems.