AI Engineer II (Personalization & Progress)

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members (Olympians, Professional Athletes, Fitness Enthusiasts, etc) to perform at a higher level through a deeper understanding of their bodies and daily lives. We are looking to add highly motivated skilled engineers to our team to help us scale and take our proven system to new heights.

The Personalization & Progress Team at WHOOP is responsible for the end-to-end coaching experience, from identifying goals, setting weekly plans, providing daily recommendations, to creating beautiful visualizations of their progress. We take a very data-driven approach to everything we do, meaning we frequently measure the performance of our features and make iterations based on those results.

As an AI Engineer II joining WHOOP's Personalization & Progress Software team, you'll play a large role in architecting and implementing a unified LLM platform that integrates with the member services pipeline and the rest of WHOOP's ecosystem. This role requires a strong knowledge of Large Language Models and an ability to invent, implement and successfully launch production-ready solutions.

Responsibilities:

• Help execute WHOOP's vision to build/scale a unified interactive coaching platform
• Build software that will solve the needs of multiple cross-functional teams
• Contribute to internal tooling to support development of AI features
• Work collaboratively with a product and technical vision
• Consistently deliver features and PRs with an iterative approach
• Develop necessary observability and evaluation pipelines for stability of our AI systems
• Work with Product and cross-functional teams to gather technical requirements
• Build features that integrate seamlessly with the WHOOP backend systems

Qualifications:

• Experience productionalizing products built on top of LLMs
• Experience in training and evaluating models
• Experience in rapid prototyping (preferably in Python)
• Strong skills translating product specifications into fully functional applications
• Positive attitude and ownership mentality
• Strong communication skills to work both collaboratively and independently

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.