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Why is the ChatGPT Mac App so slow?

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Software Engineer at Langpal7 hours ago

I'm an avid user of the ChatGPT mac app simply for the the sheer convenience when I don't want to have some other website open in some tab.

But the main issue with the Mac app is just how slow it is.

Like nearly every action carries a noticeable delay.

I'm using an M2 Macbook Air with 16GB RAM so I don't think it's a hardware issue.

Due to the apparent average tenure and compensation at OAI it does surprise me with how badly the performance is.

I'm not that much of a Swift or Mac app dev but I did recreate the same style as the app with similar functionality but just to retrieve messages from their voice mode (before they had any transcriptions)

It's obviously a lot less feature rich than their main experience but it's substantially faster and I can't see any outstanding reason for the slowness:

  • doesn't speed up when internet is off (thought it could be using async func on things)
  • doesn't speed up that much when the text content is barebones: thought it could be their code display/or a more advanced markdown component

Any thoughts from anyone from OAI or an experienced Swift dev?

It is bad patterns and technical debt overtime or simply a lack of focus due to how many users it has compared to other experiences?

Thanks!

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    Tech Lead @ Robinhood, Meta, Course Hero
    5 hours ago

    I personally think it's been okay. It's definitely buggy (my requests randomly fail 2-5% of the time), but I don't think perf has been a huge issue.

    I wonder if it's built natively. Maybe it sucks because it's an electron app or something.

    Even if it's built natively, Apple's ecosystem does not lend itself well to performance. Things are not performant by default as Apple assumes everyone has the latest and greatest of their hardware. I have learned this the hard way from being in their dev ecosystem for years.