MassMutual Case Study: The Ultimate Guide To Navigating A PIP

This was a new grad engineer who joined MassMutual, a 100+ year insurance company in Massachusetts.

- **Before**: First job out of college, shared a project with another new grad engineer which lacked support

- **During**: Shocked to receive it (did not know what a PIP was). Told not to ask for help to test his velocity

- **After**: Chose to leave the company, since the manager lost faith

Course Introduction: The Ultimate Guide To Navigating A Performance Improvement Plan (PIP)

You’ve probably heard about a PIP, a Performance Improvement Plan. You might be in danger of one, you’re going through one right now, or you’re about to join a company with a widespread PIP culture.

There’s no getting around it: **PIPs are scary.** Receiving a PIP means that there is a perceived deficiency in your performance, and something needs to change. It’s obvious why you might feel tremendous anxiety or fear around a PIP: your job is at stake.

Simply put, **a PIP is one of the most stressful things you can go through as a tech employee**. 

A quick online search reveals tons of discussion in forums about PIPs. It’s easy to get the impression that a PIP is a hopeless situation, and anyone who is unfortunate enough to receive one should simply give up. This is simply not true: whether you’re on a PIP or not, there is a path forward.

The objective for this course is to provide a structured way for you to identify what you can (and should) do to get the best outcome for yourself.

I’m Rahul, the course instructor. I’ve been an engineer at various-sized companies for a decade before I left to start Taro. I was an Engineering Manager and Staff Engineer at Meta (Facebook for the OGs), and before that I worked on Android at Pinterest. I graduated from Stanford with a Bachelor’s and Master’s degree in Computer Science, and my first job after graduation was founding engineer at a failed startup. 

In researching this course, I talked to dozens of engineers who have received PIPs, along with several managers who have delivered PIPs to their reports. You’ll hear some of their stories in the section dedicated to case studies (from companies like Amazon, Meta, Pinterest, MassMutual, and MongoDB). What became clear from chatting with so many employees is (1) there’s far too much stigma around a PIP and (2) there’s not enough support for people who have received one. This course aims to change that.

In addition, we’ve combined our own personal experience with dozens of hours of online research (we mostly ignored anonymous trolls in forums…).

I’ll occasionally refer to engineers throughout this course, but pretty much all the content is applicable to any type of tech worker (Product Manager, Data Scientist, Designer, etc). Software Engineers are not the only job function that must deal with a PIP!

Final note: my goal with this course it to be hyper-practical; this should be useful to you. I’ll be sharing best practices that have worked for many tech workers, but we can’t cover exact details across all companies in all geographies. I’m not an employment lawyer and I have never worked in Human Resources. You may want to get consultative help if your situation is unique. 

Connect with Rahul: 

- [Taro](https://www.jointaro.com/p/rahul-pandey/)
- [LinkedIn](https://www.linkedin.com/in/rpandey1234/)
- [YouTube](https://youtube.com/rpandey1234)

Read more about PIPs: 

- <https://jointaro.com/topic/performance-improvement-plan>
- <https://www.jointaro.com/blog/breaking-down-the-tech-company-mark-of-death-the-pip/>

The 4 Paths To Manager Growth. Choose One.

[**Ethan Evans**](https://www.linkedin.com/in/ethanevansvp/) is a retired Amazon VP who now teaches managers how to break into executive levels.

He shares how to get promoted as a front-line manager (M1). The pre-requisite is that you must do good work. This means motivating your team, delivering results, and organizing them effectively. M1s are focused inward and downward, with most of their time and attention on their team. M2s (managers of managers) focus on the bigger picture, considering how their team fits into the larger organization and collaborating for overall success.

**Four main ways to grow:**

- **Organic growth:** Your team and the company naturally expand, increasing your responsibility.
- **Filling holes:** Someone above you leaves, and you're chosen due to your performance.
- **Reorganizations:** Teams get shuffled, and you absorb parts of others' responsibilities.
- **Lead a new initiative:** Successfully launching a new project demonstrates leadership and initiative, potentially leading to promotion.

When times were good (i.e. metrics were strong and the company was doing well), there was more capacity for people to get promoted. For example, the gold, silver, and bronze medalist (3 people) may have gotten promoted, but in a stagnant company, only the gold medalist would get the promo.

Although you can't control when people leave or if there will be a re-org, what you can do is **focus on being the top performer:** Consistently deliver excellent results, demonstrate strong leadership, and be ready to take on additional responsibilities.

Relevant follow-ups:

- [Would you recommend SDEs try a rotation as an SDM?](https://www.jointaro.com/question/BRNUnPJ0y2BttQhPNmCu/would-you-recommend-sdes-try-a-rotation-as-an-sdm/?playlistId=oz0mnJvHHgM8NfVF7rgp)
- [\[Taro Top 10\] Software Engineer To Engineering Manager (IC -&gt; M Track)](https://www.jointaro.com/playlist/oz0mnJvHHgM8NfVF7rgp/)

Ask Me Anything (AMA) with a Disney Eng Director - Greg Benson

[**Greg Benson**](https://www.linkedin.com/in/greg7gkb/) is the Director of Engineering at Disney Streaming (Disney+, Hulu, ESPN+ Star+). Further questions and discussions are on the [AMA thread](https://www.jointaro.com/question/CdPjNOXvU882180yzs6R/im-greg-ex-googlenetflix-current-director-at-disney-ama/).

Previously, he was the Engineering Manager at Google, where he worked from 2017 - 2021. Prior to that, he was a manager at Netflix during the hypergrowth phase (2013 - 2017). Greg also has a deep background in music and audio, having received a Masters in Music & Audio Technology in 2003, and then working with Dolby for more than 5 years.

After leaving Google and before joining Disney, Greg took a career break to learn, explore, and recharge. He traveled to Ghana, learned about accounting, became a startup advisor, and read a lot.

Greg answered many questions in this Ask Me Anything (AMA). This session was moderated by [Igor Podkhodov](https://www.linkedin.com/in/podkhodov/). 

**Transitioning From Engineer to Manager: Insights and Expectations**

Greg shared his experience transitioning from an engineer to a management role. 

- Ask strategic questions in one-on-one and skip-level meetings, focusing on career trajectory and higher-level considerations. 
- Individual ownership and accountability are critical to ensure you succeed and build trust. 

They also discussed the purpose of skip-level meetings, which included understanding the expectations of senior staff and determining one's career trajectory. They emphasized the importance of adapting to different organizational and cultural contexts, as expectations can vary between companies. Igor added that it's important to verify the direction of one's actions during skip-level check-ins.

**Career Breaks and Influential Readings**

Greg discussed their influential reading materials, including [Creativity Inc](https://www.amazon.com/Creativity-Inc-Overcoming-Unseen-Inspiration/dp/0812993012), [Beyond Entrepreneurship](https://www.amazon.com/Beyond-Entrepreneurship-Turning-Business-Enduring/dp/0133815269), and [Leading Teams: Setting the Stage for Great Performances](https://www.amazon.com/Leading-Teams-Setting-Stage-Performances/dp/1578513332). He also shared their career journey, which involved tenures at Amazon, Netflix, and Google, a break of about a year and a half, and a transition to Disney. Greg quit his job at Google during the Covid-19 pandemic due to the challenges of remote work and the mental health burden. They emphasized the importance of taking breaks in one's career and the potential implications of extended gaps in one's employment history.

**Speeding up Engineering Velocity**

Greg discussed their experience at Disney, highlighting a less engineering-oriented approach compared to their previous roles. They also shared their insights on the factors that could accelerate an engineering team's velocity, such as testing, team culture, and the use of large systems. Greg further discussed the use of AI and large language models in the development process. During his time off, Greg learned more about AI and ML which helped him feel more confident in leveraging new advancements. For truly paradigm-shifting technologies (like AI), you won't be "too late" if you start adapting now.

**Mentorship and Career Growth**

Igor asked Greg about their approach to mentorship and its impact on their career growth. Greg shared that they have never used a career coach but has found mentorship through ad hoc interactions with colleagues. They emphasized the importance of reaching out to people for help and guidance, asserting that most people are willing to assist. They also shared their strategy of researching potential mentors before reaching out and being open-minded about learning from people in different roles and departments. Igor agreed with Greg's approach, noting the importance of persistence in finding a willing mentor.

**Career Progression**

- In a challenging economy (and world events), Greg advised holding out for a decent job that you're actually excited about, emphasizing the importance of following interests and passions. 
- Your specialization and expertise can help stand out in the job market. Startups often will have more growth and personal satisfaction. 

**Engineering Career Paths and Management Challenges**

Igor raised a question about career paths for engineers, emphasizing the need to understand motivations and challenges of growth into staff engineer or manager roles. Greg highlighted the significant responsibility that comes with a managerial role, including handling team issues, and advised finding an environment that supports career growth. They discussed the challenges and rewards of transitioning from an individual contributor to a managerial role, including loss of control, recognition, and specific deliverables, as well as the ambiguity and subjectivity of performance evaluation. The discussion ended open-ended with Prakash seeking insights on handling disagreements within teams.

**Managing Conflict: Strategies and Challenges**

Greg and Igor discussed the complexities of conflict within teams, with Greg sharing their experience and strategies for managing discord. Greg emphasized the importance of understanding power dynamics, providing coaching and feedback, and attempting to understand the other person's perspective. They also highlighted the challenges of balancing objectivity and support, and the importance of expressing empathy when disagreeing with someone. Igor shared their experience of trying to help a direct report dealing with personal issues, and learned the importance of empathy and understanding in communication. Greg also discussed the importance of different modes of listening, potential pitfalls of problem-solving over brainstorming, and the concept of escalation in conflict resolution. They suggested that if a manager is not supportive, it's important to know one's limits and consider finding a different team or having a direct conversation with the manager.

**Building Trust and Influence in the Workplace**

Greg shared his thoughts on building trust and influence in the workplace. 

- Honesty and transparency are paramount, with consistent actions over words. 
- Listening attentively and empathizing with others can help establish trust quickly. 

Greg also underscored the significance of documentation for accountability and avoiding circular conversations. They further discussed the involvement of politics in management roles, explaining that it's less about merit and more about relationships and perceptions. They clarified that healthy politics involves branding/reputation and accurately communicating achievements, rather than manipulating facts.

**Managing People and Avoiding Burnout**

Greg discussed their approach to managing people who don't read documentation, emphasizing the importance of empathy and support over shaming. They suggested providing opportunities for people to catch up, followed by a conversation if the issue persists. Igor then asked Greg about handling workload and avoiding burnout. Greg suggested contextualizing the effectiveness of meetings and encouraged individuals to assert agency over their time by choosing not to attend wasteful meetings, prioritizing their own work.

Further questions and discussions are on the [AMA thread](https://www.jointaro.com/question/CdPjNOXvU882180yzs6R/im-greg-ex-googlenetflix-current-director-at-disney-ama/).

Master The Art of Successful Negotiations: Unlock Your Full Potential

A practical negotiation workshop led by Nadav Klein, professor at INSEAD and instructor at Minerva Project. 

Nadav discussed the importance of negotiation skills in both professional and personal life, emphasizing the need to understand human behavior and the mechanics of negotiations. He highlighted the significance of practice -- the more you do it, the better you become!

It's important to identify zero-sum issues vs cooperative issues in negotiations. You should **strive to find ways to cooperate and create win-win situations by understanding and prioritizing the differences in what each party wants**. Critical to this is to bridge the information gaps and understand how we evaluate ourselves vs how others evaluate us.

- [Connect with Nadav on LinkedIn](https://www.linkedin.com/in/nadavklein/)

More resources on negotiations:
- [The #1 Rule Of Negotiation - How To Avoid Giving A Number](https://www.jointaro.com/lesson/4T3wTorG47wPzSqVmAOx/the-1-rule-of-negotiation-how-to-avoid-giving-a-number/)
- [[Case Study] How To Land 18 FAANG+ Offers With Steven Zhang (Airtable, USDR, Tableau)](https://www.jointaro.com/lesson/gGkO4pLeFq1ctRM9tSBF/case-study-how-to-land-18-faang-offers-with-steven-zhang-airtable-usdr-tableau/)
- [3 Quick, Powerful Negotiation Tips](https://www.jointaro.com/lesson/8VeEnbxdbPKsZbTcCFm5/3-quick-powerful-negotiation-tips/)

Does Your Job Performance Matter For Building A Startup?

In college, the common wisdom these days for Computer Science students is “your grades don’t matter, just focus on your network and building cool stuff.” 

**Does the same logic apply for aspiring entrepreneurs who are working in Big Tech?**

If you know you want to leave to start a startup, how much should you focus on getting the highest ratings and quickest promotions on the job, vs just doing enough to get by?

In Eric's case, he was was content with doing just enough to get by -- his time and energy was better spent preparing for his startup. Eric was barely getting a Meets All (MA) rating at Meta, and in fact, he was about to be put on a PIP before he left!

Instead of focusing on your ratings on the job, you should instead focus on having positive relationships with the people you work with. You want them to vouch for you as someone who is trustworthy, hard-working, and easy to work with. 

**Your network is your biggest asset as a founder.** Your job is not to be the expert who knows everything. Instead, your job is to have a deep network of people (advisors, friends, employees) who you can leverage to arrive at the best decision. 

---------
Connect with [Eric on LinkedIn](https://www.linkedin.com/in/ericbahn/)

[Part 7] Meta Intern Success Series - Succeeding As A Remote Intern

- Learning speed is severely nerfed by remote work, which is awful for you as an intern since this is when learning speed is the most important. It's important to keep this mind as you navigate your internship.
- Attend all team events, even the less formal ones (i.e. non-offsite) like team lunch. It's extremely important to build relationships and social capital in this environment where everyone is more isolated.
- Have 2 to 3 1:1s with your non-intern manager peers.
- Match the working hours of your team if you're in different time zones. It's absolutely vital that you always get blocked ASAP, and this is way harder when you're operating on a different time scale. This could be painful, but it will be worth it.
- Do virtual coworking whenever you can. The idea is that everyone joins a video call and just works, no meeting agenda or anything. The idea is to mimic an in-person working environment as much as possible. This creates peer pressure for you to be productive and makes it seamless for you to ask for help (just say something on the call!).

[Part 6] Meta Intern Success Series - How Most Interns Fail

Here are the common ways software engineer interns at Meta fail:
- **Misalignment of expectations**: Make sure that you're getting feedback regularly from your intern manager (IM) and ask every 2-3 weeks for a honest, real take on how you're trending. Don't wait until mid-cycle for real feedback!
- **Doesn't take feedback well**: Remember, feedback is a gift. Respond to it gracefully and quickly; treat every piece of feedback with urgency. As a software engineer intern, you barely know anything (which is expected): If you get constructive criticism, there is a 99% chance that it is correct.
- **Writes sloppy code**: Volume is straightforward and not that special - Most interns know how to write a lot of code from school. The point of your internship is mostly to teach you how to write good, clean, production-level code. Make sure your diffs are thoughtful, focused, and atomic with thorough context sections and test plans.
- **Sphere of influence is too small**: Don't only rely on your IM; you need to have 2-3 other peers to vouch for you in final calibrations. It can be comfortable asking your IM for help on everything, but you have to diversify: Make sure that you also ask other peers for help and to review your diffs. Consider having a recurring 1:1 (once every 3-4 weeks) with your non-IM peers.

[Part 4] Meta Intern Success Series - Working With Your Intern Manager

- Meet with your intern manager (IM) at least every week for 30+ minutes. Anything less is a recipe for failure as your software engineer internship is so short.
- Treat your IM as a resource, not a boss. They are there to help you. Don't be afraid to leverage them aggressively to unblock you.
- The incentives align between you and your IM. They get rewarded substantially if you get the return offer, and it's rough for them if you don't. It's in everyone's best interests for you to get more from your IM.
- **Do not hide issues**. If you have any sort of problem, whether it's a technical one or a mental/emotional one, share it with your IM. Learn to be vulnerable.
- Ask for feedback every 2-3 weeks, don't just wait for mid-cycle. You can ask how you're trending rating-wise to get a clear picture. It is hard to course correct if you come out of mid-cycle with a poor rating.
- Ask for feedback regularly and make it clear to your IM that you treat all feedback as a gift and you act on it fast (literally within a few hours/days).

Related resources:
- [You Should Be Vulnerable With Your Manager](https://link.jointaro.com/CCLPu9Pp6pmRrn427)
- [Having The Proper Mentality For Manager 1:1s](https://link.jointaro.com/wmxxUCrHKvUH1D4b8)
- [Suppress Your Instincts And Treat All Feedback As A Gift](https://link.jointaro.com/TsJKvMLrzvveMkpS9)
- [Full In-Depth 1 Hour Masterclass On Effective 1:1s](https://link.jointaro.com/67uVtoJWBYwrqgDJ7)

Real Stock Options Example - Kosei (Acquired By Pinterest)

This final segment offers a real-world walkthrough of a startup stock option offer and breaks down the critical information employees need to assess the *true* value of such equity. It highlights how confusing option grants can be without proper context and the financial implications of exercising options.

- **Real Offer Letter Example:** The speaker received an offer of 62,000 options at a $0.14 strike price, totaling $8,750 to exercise. However, the true value of this offer depends entirely on factors not included in the letter, like company valuation and total shares outstanding.
- **Vesting and Exercising Mechanics:** Vesting followed the standard schedule—1-year cliff with monthly vesting afterward. Post-termination, many startups only give a 90-day window to exercise, which can be financially burdensome.
- **Liquidity and Risk Considerations:** Employees may lose out if they can't afford to exercise before leaving a startup. As a response, some companies began extending the exercise window up to 10 years, reducing financial pressure on departing employees.
- **Tax Strategy Tip:** Exercising early (if financially feasible) starts the clock on long-term capital gains, which can save 10–12% in taxes versus short-term treatment if exercised and sold after a liquidity event.
- **Most Common Mistake:** Employees often overvalue large share numbers without understanding what fraction of the company those shares represent. To assess an offer, it’s essential to ask:
  - *What percentage of the company do these shares represent?*

  - *What is the current fair market value versus the strike price?*

Without those answers, it's impossible to accurately evaluate the worth of a stock option grant.

Tips On Navigating RSUs

This video highlights the complexity of **RSUs (Restricted Stock Units)** in tech compensation, emphasizing how RSUs introduce elements of personal investing into salary evaluation. Understanding how stock fluctuations affect total pay and managing risk becomes crucial.

- **Evaluating RSUs is similar to investing**, since compensation becomes tied to the company's stock performance. Joining when stock prices are low can lead to significantly higher gains if the stock appreciates.
- **Choosing a company means essentially “buying” into its future**, since RSUs form a large part of total compensation. A rising stock price increases income; a falling one diminishes it.
- **There is no universal rule for managing RSUs**, as financial goals and risk tolerance vary by individual. Compensation strategies should reflect personal financial context.
- **Some employees choose to sell RSUs immediately upon vesting**, aiming to diversify rather than concentrate risk. This reduces financial dependency on a single company’s performance.
- **Investing RSU proceeds into diversified assets like S&P 500 index funds** is a common approach for those seeking more stability and reduced exposure to employer stock.

The Power Of Big Tech: Meta Interns Can Get $100k+ Signing Bonuses

Compensation is not talked about enough, leading to huge differences in awareness and feedback for different groups of people. This is a snippet from the full masterclass session about [Understanding And Optimizing Your Pay In Tech](https://www.jointaro.com/lesson/gk408yBIV2fa5RjVR213/masterclass-understanding-and-optimizing-your-pay-in-tech/).

Some companies offer massive signing bonuses for interns that convert over to full-time. In the early 2010s, Facebook (not Meta) paid return interns a $75,000 signing bonus. For top interns (or those who negotiated), they received a $125,000 signing bonus.

For a new grad engineer who might be 21 or 22 years old, **this is a huge amount of money**. It can be difficult to turn that down. But the more important consideration is the overall total compensation (TC) calculation. Total compensation should be computed over a 4 year window since companies typically give out equity grants over 4 years.

For Rahul's full compensation breakdown of the 5 offers he received as a new grad, watch this video: [5 Offers w/ FAANG Companies As A New Grad: Details + Lessons](https://www.jointaro.com/lesson/4MBOiqWEMbCTCcLPjisz/5-offers-w-faang-companies-as-a-new-grad-details-lessons/)

Become A Debugging Master [Part 17] - Share The Learning

A lot of engineers move on immediately after landing a fix, but the best ones take the time to reflect and prevent similar issues in the future. Here are the core points from the lesson:

- Retrospectives help you identify root causes and system weaknesses so you can either prevent a future incident or make it much easier to detect and fix
- A good postmortem analyzes what went well and what didn’t across detection, notification, response, mitigation, and analysis, with detailed documentation to capture all learnings
- Writing a clean, detailed doc with screenshots and explanations makes it much easier for future engineers to learn from the incident without having to dig through chaotic logs or chat threads
- Big tech cultures like Facebook normalize failure and focus on minimizing damage and learning quickly, often using formal SEV reviews to improve systems and processes over time

Become A Debugging Master [Part 15] - Monitor System Health

Fixing a bug isn’t the end — true resolution means confirming the fix worked at scale. Here are the core points from the lesson:

- Always monitor system health after a fix using real metrics, not just local device testing, to verify the problem is truly resolved
- Track both user-facing metrics (like revenue, call minutes, login attempts) and code-facing metrics (like error rates, ingress/egress traffic, build failures)
- Be aware of natural variations in user metrics across days, weekends, and holidays so you don’t misinterpret normal fluctuations
- Revisit your original blast radius notes and make sure the impacted areas are reflected in your dashboards to fully validate recovery
- Understand the difference between root causes (e.g., spike in Firestore reads) and lagging indicators (e.g., billing costs) when monitoring your fix

Example metrics dashboard: <https://convertkit.baremetrics.com/>

Become A Debugging Master [Part 14] - Debugging Case Study: Meta

Let's make things concrete with a clear debugging case study from Meta. Here are the core points from the lesson:

- Mastering the deployment process (web continuous deploys vs mobile gated releases) and internal tools like “Where Is My Diff” at Meta can make it faster to rule out likely causes
- Being deeply familiar with experiments, gatekeepers, and other release tooling can help you spot issues like sudden error spikes or QA/test build failures without needing to dig into the code immediately
- Effective debuggers can quickly answer questions like when a code change deployed, what experiments launched, and what version a user was on during a bug report
- Going deep into tooling and metrics, not just code, lets you identify root causes faster, communicate precisely with teams, and resolve issues much more efficiently

How Facebook does continuous deployment: <https://engineering.fb.com/2017/08/31/web/rapid-release-at-massive-scale/>

Build Deep Relationships Quickly In Tech [Part 20] - Everyday Is Networking Day

Networking doesn't need to be hard. In fact, it should be easy. This lesson teaches you:

- What networking should feel like when you're doing it properly
- Why networking shouldn't feel like a hard, conscious, extra effort
- Ways to make networking seem more natural
- One of the most common mistakes engineers (and introverts in general) make when it comes to networking and maintaining relationships

Build Deep Relationships Quickly In Tech [Part 15] - Have Their Back

Disagreement is everywhere in tech, and it's often quite stressful. However, it's also a prime time for you to deepen your network and relationships. This lesson teaches you:

- Why having someone's back in times of disagreement is so powerful
- The main avenue to have someone's back
- How engineers completely waste the meetings they go to
- How having someone's back against yourself is insanely powerful
- Where so many engineers go wrong when it comes to their mentality around being right

Build Deep Relationships Quickly In Tech [Part 14] - Easy Ways To Earn Trust

Gaining trust is always harder than losing trust, but that doesn't mean it needs to be slow. This lesson teaches you:

- How you can earn trust simply by doing your work
- A very natural and technical way to earn trust as an engineer specifically
- Powerful ways to earn trust while scaling up your influence
- The immense power of a $5 coffee ☕️

Related resources:

- Learn how to do good work with our code quality course: [Level Up Your Code Quality As A Software Engineer](https://www.jointaro.com/course/level-up-your-code-quality-as-a-software-engineer/)
- The Instagram oncall revamp case study: [\[Case Study\] Revamping Oncall For 20 Instagram Engineers - Senior to Staff Project](https://www.jointaro.com/lesson/esVxIGXYC5BdgxXUkO6H/case-study-revamping-oncall-for-20-instagram-engineers-senior-to-staff-project/)

Build Deep Relationships Quickly In Tech [Part 8] - In-Person Is King

Remote and flexible work are amazing, but they do come with massive downsides, especially when it comes to networking. This lesson teaches you:

- The fatal flaw with remote work, particularly with accruing social capital
- Why humans aren't intrinsically wired to work remotely (quite the opposite)
- What gets lost in translation during remote work and video calls
- What types of engineer should prioritize in-person work

SWE Internship Survival Guide [Part 3] - Do Your Research

Preparing before your internship starts can dramatically boost your success and confidence. Here are the core points from this lesson:

-  Do early research to understand your team, tech stack, workflow, and company culture so you can hit the ground running
- Gather information in two key areas: the day-to-day process (tools, tech, work style) and desired outcomes (like return offer criteria and evaluation timelines)
- Use sources like your future manager, forums, and most importantly, upperclassmen who’ve done similar internships—they’ll offer the most candid, balanced insights
- Ask thoughtful questions to get meaningful answers (e.g., “What do you wish you had known at the start?” instead of “Did you like it?”)
- Even learning small details—like which version control system is used—can give you a valuable head start and make your first week much smoother

Learn how to succeed overall in school as a Computer Science student here: <https://www.jointaro.com/course/15-years-of-software-engineer-knowledge-in-1-hour-30-minutes/succeeding-in-school/>

Tech Career Growth Videos

Our instructional videos provide software engineers with insights needed for career growth. Masterclasses go incredibly in-depth on a specific tech topic while case studies are real examples from established engineering leaders.