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Toxic corporate culture, arrogant and clueless managers in power

QA Manager
Former Employee
Worked at Amazon for 4 years
February 14, 2026
London, England
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Good package. Decent ICs are spread across the organisation.

Cons

It feels less like a company and more like a religion where the default assumption is: "You're not good enough." The forced 5–10% "low performer" quota poisons everything. People are not focused on customers or building great products. They are focused on survival and self-promotion.

Meetings are theatre. Documents are written to impress leadership, not to solve real problems. "Customer obsession" is repeated constantly, but in practice it often feels like a joke.

You may have heard Jeff Bezos talk about how a junior employee can beat a manager with data. That sounds nice on a podcast. In reality, hierarchy wins. Politics wins. Narrative wins. Data doesn't.

People are just numbers. Managers are required to produce lists of the "least effective," even when they disagree with the label and have data proving strong performance. An empathetic manager who protects their team risks being marked as "least effective" themselves. That tells you everything about the system.

At one point, my manager told me: "Bezos doesn't work at Amazon anymore." That single sentence explains everything.

Advice to Management

Resign.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
2.0
Senior Management
1.0

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