Not the Great AA it used to be
Not the Great AA it used to be
Flexibility to work remotely when needed (pre-COVID).
Since COVID, all teams are remote.
Team members were great.
Great medical/dental, small 401K match.
Occasional profit sharing, but very minimal compared to upper management.
Travel benefits are great, but can be difficult to get on flights at times.
AA isn't the company it used to be. After the merger with USAir, a lot of the USAir policies came over and AA employees were let go.
Morale for Legacy AA employees dropped as AA has nose-dived to the worst domestic airline the last two years in a row. In my over 30 years there, I don't think that had ever happened before.
More like Frontier than the world-class airline of the 80s to 2011.
In IT, the "requirements" are in the code, so the average person can no longer figure out if something is a defect without emailing the team that handles that portion.
After the merger, the IT teams became more "siloed," so we didn't know what others were working on.
No more quarterly team-building functions, or even a few hours' celebration after a large release.
Other departments may still have holiday celebrations in December; our department had a last-minute one-hour lunch.
We used to have a semi-potluck team-building activity with gift giveaways. It no longer feels like fAAmily.
No heads-up on layoffs, non-Covid related, just walked out the door.
Covid layoffs had insulting packages for long-term employees.
AA uses a lot of contract workers; it can be difficult to transition to a regular employee.
They need Bob Crandall back.
When employees voice their concerns to upper management, your direct boss shouldn't come down on you for voicing your opinion. This is especially true when team members were directly asked their opinions. Follow through on employee surveys in areas where ratings were very low. During a re-org, have people with management skills lead instead of colleagues taking over with no management skills. Pay a fair wage.
Additional Ratings
Was this helpful?
American Airlines Interview Experiences
Engineering Coop
In-person interview. Asked straightforward STAR behavioral questions and a few random problem-solving questions to investigate your thought process. Overall, it was a fairly standard interview experience. They are looking for thoughtfulness, enthusia
Software Developer Intern
Simple assessment, then phone call with some managers. The phone call is technical in nature and can have multiple people watching you code as they ask questions. After the phone call, I got called by the recruiter with my offer.
ADEPT Software Developer
I talked to a recruiter at a college career fair and scheduled an interview on the spot. A few days later, I completed this hour-long interview over a Teams call. It consisted of basic behavioral questions and a simple coding problem. A week after, I
Engineering Coop
Fort Worth, Texas, United StatesSeptember 16, 2025In-person interview. Asked straightforward STAR behavioral questions and a few random problem-solving questions to investigate your thought process. Overall, it was a fairly standard interview experience. They are looking for thoughtfulness, enthusia
Software Developer Intern
Fort Worth, Texas, United StatesSeptember 16, 2024Simple assessment, then phone call with some managers. The phone call is technical in nature and can have multiple people watching you code as they ask questions. After the phone call, I got called by the recruiter with my offer.
ADEPT Software Developer
Fort Worth, Texas, United StatesSeptember 1, 2024I talked to a recruiter at a college career fair and scheduled an interview on the spot. A few days later, I completed this hour-long interview over a Teams call. It consisted of basic behavioral questions and a simple coding problem. A week after, I
