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OK for a while, not viable for long-term

Lead Technical Architect
Current Employee
Has worked at American Express for 4 years
May 20, 2016
Phoenix, Arizona
3.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Work/Life Balance is generally ok, depending on the department.

Cons

Low pay compared to the industry, inconsistent policies, ultra-political environment, slow to adapt, and an old-school culture.

Benefits are comprehensive, but are very expensive. The high deductible health plan is ridiculous and inflexible (not allowed a debit card for HSA; must use checks, and only the employee can get them, not dependents).

After years of IT workers complaining about low salaries, HR finally did something about it. They changed everyone's title to be "lesser" than what it was (e.g., Architects became Engineers).

The core business model is getting less and less relevant by the day.

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