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Great company if you can keep the job

Manager Quality M&P Process
Current Employee
Has worked at AT&T for 20 years
November 29, 2017
New York, New York
3.0
Doesn't RecommendNeutral OutlookApproves of CEO
Pros

Medical is better than most. Dental is great. 401k match to 6%.

Plenty of learning. Depending on what you do, the vacation time is flexible. 28 PTO days after 15 years. The start was 18, I believe.

Yearly bonus. Being a top performer gets you a larger bonus.

Cell, internet, and DTV and UVERSE discounts.

In 18 years, I have had 5 TERRIBLE BOSSES, 1 OK boss, 2 Good Bosses, and 1 EXCELLENT BOSS. They brought me to the next level and made me a MUCH better employee. Not sure if this last entry was a pro or con.

VO is allowed in some ORGs; others do not allow it.

Cons
  • Training, top performer, and awards mean nothing. If it's your time to go, it is your time.

Posting internally gets you almost no interviews unless you know someone. I don't care if you have a rocket science degree; it won't help unless the hiring manager doesn't have a predetermined candidate or HR steps in if you are on surplus notification.

Surplus happens about every quarter and in large numbers.

Re-orgs are consistent, so you don't have an idea who you will end up working for. Be nice to everyone.

LOL.

Automation and outsourcing will take away almost all the lower-level positions, leaving you with a grossly top-heavy company.

Good work-life balance for some; others are worked to the bone. But work-life balance or not, you live in constant anxiety for fear of losing your job, and anyone is fair game to get chopped.

Advice to Management

If you're going to surplus, at least look at who you're surputting. Don't just wipe out top performers. There is fat to be cut, but you are cutting a lot of good/great people. SAD. Stop outsourcing. It's decreasing the customer experience on top of taking away great workers.

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