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Multifunctional Manager With Extensive Experience

Quality Manager
Former Employee
Worked at AT&T for 20 years
January 26, 2017
Cerritos, California
4.0
RecommendsPositive OutlookNo CEO Opinion
Pros

AT&T offers extensive opportunities for growth in numerous fields of knowledge. Their training program is very comprehensive, thoroughly preparing one for the job they are about to undertake.

Because AT&T has locations all over the United States as well as other countries, a willingness to relocate offers even more options. Mentoring programs are available within the company, along with the expectation of managers to work on the growth of their direct reports.

AT&T offers excellent benefits, including:

  • Health insurance
  • 401k
  • Employee discounts
  • Assistance with ongoing education.
Cons

AT&T is currently on a path to a more technical world, so high-tech knowledge will be of more value in the coming years than will soft skills. To be a success in the years to come, the most important skill levels to possess will be in sales or high tech.

Advice to Management

Ensure that those who manage are well versed in the skills they manage. Some managers feel that the ability to manage people is all that is necessary; that knowing how to do the job is not that important. It has been my experience that employees have more respect for managers who know the job, understand the work, and respect the efforts of their people.

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