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Good Coaching, Budget Cuts

Quality Manager
Current Employee
Has worked at AT&T for 4 years
July 4, 2016
Dallas, Texas
3.0
RecommendsPositive OutlookApproves of CEO
Pros

While being part of a giant company, it's sometimes easy to get lost in your side of the world and not realize what the rest of the company is trying to achieve. AT&T has multiple town halls where they discuss the vision and directions the company is going in.

Able to work virtually with employees all over the US and world.

Direct managers are very helpful in removing roadblocks and providing personal coaching.

Cons

Upper-level management tends to change more often than it should, which always leads to budget cuts.

Advice to Management

Effective cost savings should not result in the termination of multiple employees. Instead, they should focus on providing better systems and databases to reduce costs. Rework is the biggest expense, and getting something done the first time is cheaper than redoing the work three times. Don't terminate good employees for a poor process.

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