AT&T, a company that stopped caring about the resources that helped make this company great
AT&T, a company that stopped caring about the resources that helped make this company great
AT&T has decent health benefits and pay.
Having worked in this company for over 15 years, I have seen it go from one that actually cared about both its employees and customers to one that cares only about figures. AT&T keeps sending both IT jobs and customer service jobs overseas. The level of appreciation for its skilled US employees has significantly declined in the last decade.
The senior management still has this idea that we can be easily replaced with overseas employees who lack the skills to really do these jobs. This translates into the overseas employees introducing a low-quality product and significant problems into these applications.
All these issues usually need to be fixed by the skilled US employees – the ones they ironically keep under-appreciating and just working harder and longer hours.
The cost savings you believe you are achieving in unskilled and cheaper labor overseas is costing you greatly in customer service and quality products.
Customers are no longer willing to put up with lower levels in service, and your skilled employees are leaving.
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AT&T Interview Experiences
Technical Architect
It was about an hour long with basic personality questions, and then I was hired the next day. I think the referral policy makes anyone who gets the bonus really try to get you hired, and it works.
Technical Architect
The interview process was fairly straightforward. It consisted of an overview of the responsibilities and the position. It also included a skills test based on what they were looking for. Particularly, they had an exam discussing technical concepts c
Senior Software Engineer
Screened by recruiter, then phone interview with department head and direct supervisor. Questions seemed odd and inapplicable, but were based on ATT training, per the interviewer. Next stop would have been offer, but they were looking for more recent
Technical Architect
United StatesFebruary 9, 2018It was about an hour long with basic personality questions, and then I was hired the next day. I think the referral policy makes anyone who gets the bonus really try to get you hired, and it works.
Technical Architect
San Ramon, California, United StatesJanuary 1, 2009The interview process was fairly straightforward. It consisted of an overview of the responsibilities and the position. It also included a skills test based on what they were looking for. Particularly, they had an exam discussing technical concepts c
Senior Software Engineer
Dallas, Texas, United StatesJune 1, 2017Screened by recruiter, then phone interview with department head and direct supervisor. Questions seemed odd and inapplicable, but were based on ATT training, per the interviewer. Next stop would have been offer, but they were looking for more recent
