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Innovation overshadowed by poor leadership and direction

Senior Software Engineer
Former Employee
Worked at Block for 4 years
May 18, 2026
Seattle, WA
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Innovation, leading in AI inclusion.

Cons

Bad leadership. Leadership is not held accountable for their poor decisions.

Constant change of priorities, lack of vision. Their product is losing market. CashApp is somehow stable, but Square is constantly reducing its user base.

Advice to Management

The CEO is quite toxic. I wouldn't recommend working there unless there is a serious change of management.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
2.0
Compensation and Benefits
3.0
Senior Management
1.0

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